Aukai Baybayan
Kailua-Kona,HI
Summary
Detail-oriented team player with strong organizational and communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Flexible work and shift schedule with expertise in safe cargo handling . Excellent work performance in individual and team roles combined with superior attendance record. Knowledgeable and dedicated customer service professional with over 10 years of experience in Hospitality industry. Motivated to maintain customer satisfaction and contribute to company success.
Overview
15
15
years of professional experience
Work History
Longshore Supplemental Laborer
Hawaii Stevedores Inc.
2017.09 - Current
- Improved lashing and unlashing containerized cargo efficiency by keeping a clean and organized work area.
- Enhanced Port Operations by clearly communicating with Machine Operators, Foremen, And supervisors.
- Supported Machine Operators by guiding them with verbal cues and hand signals while transporting cargo on and off ships.
- Safely operated various motor vehicles and correctly lashing them on RO/RO ships.
- Exemplified Authentic Hawaii customer service when receiving and delivering cargo to our customers.
Casual Banquet Houseperson
Hilton Waikoloa Village
2016.07 - Current
- Insured guest satisfaction by ensuring timely setup and breakdown of banquet events.
- Maintained clean and organized event spaces for optimal functionality and visual appeal.
- Provided thorough pre-event walkthroughs, ensuring client satisfaction with room setups and arrangements.
- Proactively communicated with clients regarding event details, resulting in clear expectations and fewer last-minute changes.
Banquet Porter
Fairmont Orchid, Hawaii
2010.03 - Current
- Efficiently setting up and arranging banquet ballroms according to client specifications.
- Contributed to smooth event execution by efficiently preparing and maintaining banquet equipment.
- Supported seamless events through timely set-up and tear-down of audio/visual equipment, tables, chairs, and decorations.
- Ensured guest satisfaction by catering to any and all requests made by client, banquet captain, and manager.
Lot Technician
Mercedes Benz Of Honolulu
2008.08 - 2010.01
- Increased customer satisfaction by efficiently organizing and maintaining the dealership lot.
- Streamlined vehicle delivery process for improved client experience and timely service.
- Assisted sales team with vehicle demonstrations, contributing to increased sales and customer satisfaction.
- Conducted regular inspections of vehicles on the lot to ensure optimal presentation and functionality.
Education
Marine Vessel Repair And Fabrication
Honolulu Community College
Honolulu, HI05.2009
High School Diploma -
Kamehameha School Hawaii Campus
Kea‘au, HI05.2007
Skills
- Safe Equipment Operation
- Customer Service
- Manual Dexterity
- Time Management
- Workplace Cleanliness
- Teamwork and Collaboration
- Load Security and Proper Lashing Procedures
- Problem solving
- Technical expertise
- Effective communication
- Delegation skills
- Equipment Troubleshooting
Timeline
Longshore Supplemental Laborer
Hawaii Stevedores Inc.
2017.09 - Current
Casual Banquet Houseperson
Hilton Waikoloa Village
2016.07 - Current
Banquet Porter
Fairmont Orchid, Hawaii
2010.03 - Current
Lot Technician
Mercedes Benz Of Honolulu
2008.08 - 2010.01
Marine Vessel Repair And Fabrication
Honolulu Community College
High School Diploma -
Kamehameha School Hawaii Campus
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