Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Fashion, Exercise, Science, Beauty, Hiking,
Additional Information
Timeline
Generic

Auna Rich

Bothell,WA

Summary

Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.


Professional cleaner with experience in maintaining high standards of cleanliness in hospitality settings. Skilled in efficient room preparation, deep cleaning, and guest service. Strong focus on collaboration and adaptability, ensuring reliable performance in dynamic environments. Known for attention to detail and ability to meet employer expectations consistently.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hotel Housekeeper

7 Cedars
06.2023 - Current


  • Built strong relationships with hotel staff in other departments, fostering a collaborative atmosphere that contributed to the overall success of the property.

Barista

The Cracked Bean
04.2024 - 08.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Hostess

7 Cedars
04.2022 - 06.2023
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Education

Associate of Arts - General Arts

Peninsula College
Port Angeles, WA
06-2024

High School Diploma -

Sequim High School
Sequim Washington
06-2024

Skills

  • Cleaning techniques
  • Guest Relations
  • Assignment management
  • Cash Handling
  • Team Player
  • Friendly and outgoing
  • Exceptional customer service
  • Team Leadership
  • Customer Service
  • Effective Multitasking

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved issues which led to better work environments and more organized

Certification

  • CPR/AED Certification
  • First Aid Certification
  • Occupational Safety and Health Administration (OSHA) 10-Hour General Industry Training - OSHA Training Institute Education Centers.
  • ServSafe Food Handler's Certification

Fashion, Exercise, Science, Beauty, Hiking,

I am currently a first year here at UWB but I have junior standing. I love all things science and the idea of life itself. My major is biology with a minor in health studies. I want to pursue a degree in the medical field which is where beauty comes in because I want to be a dermatologist. I am passionate about making others feel beautiful and working with the public. I think it is important for everyone to feel best about themselves and making people feel confident is something that makes my heart happy and makes me feel as if I am making a difference. I take my path very seriously as I know the importance of being a medical professional. Aside from my goals of wanting to help others. I enjoy hiking and exercise in my free time as ways of taking care of myself. I grew up on the peninsula and I have done most of the hikes in Olympic National Park but also some in Montana. I love exercise as a way to decompress and cope with stress.

Additional Information

I have been in the customer service industry for a very long time and I can work well with the outside world extremely well. Over my years of employment I have found that I really like collaborating with others but also I know I can be a good team leader and show off good management. Not just with the team but also with time and other factors, I want to be able to continue to expand my experience and start diving into jobs that give me access to more skills that I can apply to my degree.

Timeline

Barista

The Cracked Bean
04.2024 - 08.2024

Hotel Housekeeper

7 Cedars
06.2023 - Current

Hostess

7 Cedars
04.2022 - 06.2023

Associate of Arts - General Arts

Peninsula College

High School Diploma -

Sequim High School
Auna Rich