Aundray Hill-Avi''i
San Diego,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
International Accountant
Hertz Global Holdings
Estero, FL
11.2022 - Current
- Assisted with the preparation of quarterly and annual consolidated financial statements for international subsidiaries.
- Worked closely with corporate legal teams to ensure proper filing of documents required for operating internationally.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Reconciled balance sheet accounts including deferred taxes, fixed assets, prepaid expenses, accrued liabilities, on a monthly basis.
Customer Operations Manager
Hertz Global Holdings
Atlanta, GA
07.2021 - 11.2022
- Analyzed customer feedback data to identify trends in customer satisfaction levels.
- Worked closely with other departments such as IT, HR, and marketing to optimize operational effectiveness.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Customer Service Representative
Hertz Global Holdings
Atlanta, GA
08.2020 - 07.2021
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
Education
BBA - Accounting And Finance
Morehouse College
Atlanta, GA05.2022
Skills
- Information Security
- Complaint Resolution
- High-Energy Attitude
- Customer Relations
- Adaptive Team Player
- Service Upselling
Timeline
International Accountant
Hertz Global Holdings
11.2022 - Current
Customer Operations Manager
Hertz Global Holdings
07.2021 - 11.2022
Customer Service Representative
Hertz Global Holdings
08.2020 - 07.2021
BBA - Accounting And Finance
Morehouse College
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