Aundre Oconnor
Fort Lauderdale,FL
Summary
Resourceful Automotive Technician knowledgeable about regulations governing vehicle safety. Well-versed in disassembling parts and inspecting for wear and testing and adjusting systems to meet manufacturer's performance specifications. Adaptable and dependable individual familiar with mechanical, electronic and electric components.
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
17
17
years of professional experience
Work History
Technician - Mechanic
Public Works Hollywood - HCT
08.2023 - 10.2023
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Maintain and service all city vehicles including law enforcement vehicles, atv's and utv's
- Communicated with distributors to acquire necessary equipment for projects.
- Provided technical support services to customers via phone or email communication.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Technician
Lorenzo Nissan Ft Lauderdale
06.2023 - 08.2023
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Automotive Technician
autonation nissan pembroke pines
04.2015 - 12.2022
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Conducted routine servicing on fuel, electrical and cooling systems.
- Evaluated, repaired and aligned vehicle suspensions.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Kept detailed records of repairs, labor involved and parts used.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Senior Clerk
TeamHealth Medical Billing Center
Sunrise, FL
03.2007 - 04.2015
- Restocked office supplies and placed orders for new items.
- Verified details, filed documentation and produced reports.
- Completed daily clerical tasks to support smooth operations.
- Contacted customers regarding account updates and potential problems.
- Trained new hire on clerical procedures to keep file handling consistent and accurate.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Strengthened customer retention by offering discount options.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
High School Diploma -
Plantation High School
Plantation, FL06.2006
Skills
- Diagnostic Assessment
- Coolant Flushes
- Parts Replacement
- Troubleshooting and Diagnosing
- Preventive Maintenance
- Valid Driver's License
- Customer Service
- Vehicle Inspections
- Estimating Work
- Work Planning and Prioritization
- Alignments Experience
- Problem-Solving
- Brake Systems Knowledge
- Work Area Cleanliness
- Hardworking and Dedicated
- Computerized Diagnostics
- Willing to Learn
- Quality Control
- Email Correspondence
- Data Entry
- Order Processing
- Database Research
- Senior Leadership Support
Timeline
Technician - Mechanic
Public Works Hollywood - HCT
08.2023 - 10.2023
Technician
Lorenzo Nissan Ft Lauderdale
06.2023 - 08.2023
Automotive Technician
autonation nissan pembroke pines
04.2015 - 12.2022
Senior Clerk
TeamHealth Medical Billing Center
03.2007 - 04.2015
High School Diploma -
Plantation High School