Raneik Mills
Mandeville
Summary
Energetic professional with over 4 years of hands-on experience working in a five star hotel industry. I am a detail-oriented individual who processes strong work ethics and excellent organizational skills. I am a resourceful and multi-talented hotel crew member who is able to work in diverse areas and willing to take on any task to help the day to day operations of hotel run smoothly.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Counter Attendant/Counter Helper
The Colonel's Restaurant and Bakery
04.2024 - 10.2024
- Take orders in person and over the phone.
- Serve orders over the counter. Keep counter area clean.
- Take orders and accept payment from customers at counter.
1. Kitchen Assistant/Prep Cook
- Preparing meals, assisting the chef in cooking and cleaning kitchen work surfaces.
2. Server/Bartender
- Take and serve food and drink's orders, arrange tables settings and keep tables clean at times and verifying age requirements.
3. Steward/Dishwasher
- . Maintains a clean kitchen, properly washes and sorts soiled dishes and preps foods as needed.
4. Restaurant Busser
- Cleaning and sanitizing tables restocking plates, glassware, and condiments setting new tables and refilling drinks and supporting waitstaff with pre-bussing and other duties preparing the dining room for guests.
5. Hostess
- Greet all guests and treat them with excellent hospitality, guide customers to tables and provide menus and cater to guests who require special attention (e.g., the elderly or children).
Housekeeper/Room Attendant
Hotel Riu Negril
01.2017 - 02.2019
- Cleans and sanitizes hotel and guest rooms.
- Vacuums and sweeps floors, carpets, and rugs.
- Makes beds and changes linens.
Education
High School Diploma -
Winston Jones High School
Jamaica06.2016
Skills
- Time management skills
- Attention to detail
- Communication skills
- Interpersonal skills
- Customer service
Certification
May 13-17, 2017
Certificate of Participation
Culinary Plus International Catering and Training Institutes | Jamaica
- Appetizers and Salads.
- Fruits, vegetables and Ice Cream craving.
- Planning, preparing and displaying a buffet.
April 2023
E-Fast Emergency First-aid & Safety Training | Mandeville, Jamaica
- Preserving lives, employing people.
- What is First Aid?
- Cardiopulmonary Resuscitations
November 14-16, 2023
Customer Care Skills and Telephone Etiquette
Alison | (Online) Customer Care Skills:
- Effective Communication: Clear and concise communication is key to understanding customers needs and addressing their concerns.
- Patience and Empathy: Dealing with various customer issues requires patience and the ability to empathize with their situations.
- Problem-Solving: Being able to think critically and provide solutions to customer problems is a valuable skill in customer career
Native Language
English
Timeline
Counter Attendant/Counter Helper
The Colonel's Restaurant and Bakery
04.2024 - 10.2024
Housekeeper/Room Attendant
Hotel Riu Negril
01.2017 - 02.2019
High School Diploma -
Winston Jones High School
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