Aundrea Dejurnette
Atlanta,GA
Summary
Dependable and enthusiastic professional with extensive experience in clinical skills and customer service. Strong collaboration abilities as a team player, effectively coordinating, planning, and supporting daily operations to enhance overall efficiency. Committed to delivering exceptional service while fostering a positive environment for colleagues and clients. Proven track record of adapting to dynamic settings and contributing to team success through proactive problem-solving and communication skills.
Overview
19
19
years of professional experience
Work History
Lead Medical Assistant
Wellstar Urgent Care
10.2024 - Current
- Supervised daily operations of the laboratory, ensuring compliance with CLIA regulations.
- Trained and mentored junior medical assistants to enhance patient care standards and operational efficiency.
- Order, track, and maintain adequate laboratory supplies and reagents.
- Monitor inventory levels to prevent shortages or expired materials.
- Maintain documentation for lot numbers, expiration dates, and QC materials.
- Support lab inspections and audits by maintaining organized supply usage and storage.
- Create and mange schedules for medical assistants to perform required quality controls for all POCT testing.
- Ensure daily, weekly, and monthly QC tasks are completed accurately and on time.
- Conduct staff communications via professional emails regarding lab updates, compliance reminders, safety reports, and workflow changes.
- Lead and participate in leadership and staff meetings to address lab performance, compliance issues, and process improvements.
Certified Medical Assistant
Wellstar Health System
07.2019 - Current
- The Medical Assistant functions under the direction of the Physician, Clinical Lead, Clinical Nurse Supervisor, Nurse Supervisor and/or Office Manager.
- Recognizes patient's needs and symptoms in advance.
- Provides care for the patient under the physician's direction.
- Includes preparing patient for exams, assisting during treatments, coordinating tests and follow-up care and recording treatment in the medical record.
- Assists with explaining patient instructions to the patient/family.
- Demonstrates competency and skills to serve patients of all ages including neonate, infant, child, adolescent, adult and geriatric populations. Performs other duties as necessary.
- Floating to different WMG offices and Urgent Care assisting with rooming patients, drawing blood, giving shots, scheduling appointments, and transporting patients.
Medical Assistant
BENEVIS
11.2016 - 03.2019
- Worked in a call center environment in answering both inbound calls and outbound calls with the purpose of confirming or creating dental appointments.
- Delivered quality and superior customer care to every parent or patient on the phone, focused on accuracy and detailed oriented.
- Possessed good telephone etiquette, customer service and a functional focus on salesmanship skills.
- Submitted requests to the proper department to prevent re-occurring issues and recommended improvements in the process and procedure.
- Ensured the department's productivity standards were exceeded, maintained accountability to team, work, and schedule.
Medical Assistant
EMORY HEALTHCARE CARDIOLOGY
06.2013 - 11.2016
- Administration duties, prepping charts, schedule appointments, MUSE, breaking charts down, and answering phones.
- Ensured that the highest standards of customer service are always maintained.
- Coordinated accounts and review for delinquency, prepared delinquent account reports.
- Performed assigned patient care and observation duties under the direction of a licensed provider, RN, or LPN.
- Daily routine for clinical duties such as taking vital signs, EKGs, holter monitors, event monitors, ambulatory blood pressure monitors, stress test, diagnostic tests, administering a limited profile of medications, reconciled medications, and created ambulatory report.
Medical Assistant
KEESLER Airforce Base Surgical Inpatient Unit/IM
08.2008 - 06.2013
- Adhered to infection control procedures including use of personal protective equipment.
- Implemented quality assurance measures to enhance patient care standards and compliance with regulations.
- Led initiatives to improve patient flow within the clinic, resulting in reduced wait times and increased satisfaction.
- Coordinated patient schedules and appointments, enhancing clinic efficiency.
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Maintained accurate medical records using electronic health record (EHR) systems to support clinical operations.
- Educated patients on treatment plans, medications, and preventive care measures, promoting health literacy.
- Trained new staff on clinic protocols and procedures, fostering team effectiveness and cohesion.
- Streamlined inventory management processes for medical supplies, reducing waste and improving resource allocation.
Medical Assistant
Concentra Medical Center
01.2007 - 01.2013
- Greet our patients, obtain their medical histories and verify patient information.
- Prepares patients for physical examinations, including taking vital signs and performing all required testing.
- Provide assistance during examinations and treatment.
- Perform ancillary testing and tasks as directed by the Center Medical Director (including but not limited to PFT, EKG, injections, audiograms, blood draws, etc.) and as certified.
- Performs DOT and Non-DOT drug and alcohol testing.
- Cross trained to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communication of wait times, etc.
Education
HIGH SCHOOL DIPLOMA -
PICAYUNE MEMORIAL HIGH SCHOOL
MEDICAL ASSISTANT DIPLOMA - undefined
Fortis College
Associate of Applied Science - Interdisciplinary Studies
Atlanta Technical College
Atlanta, GASkills
- Certified Medical Assistant
- Complex Problem-solving
- CPR
- EMR / EHR
- Medical terminology knowledge
- Team building and supervision
- Professionalism and ethics
- Inventory and supply management
- HIPAA compliance
- Clinical leadership
- Insurance verification and billing
- Medical office administration
- Phlebotomy expertise
Timeline
Lead Medical Assistant
Wellstar Urgent Care
10.2024 - Current
Certified Medical Assistant
Wellstar Health System
07.2019 - Current
Medical Assistant
BENEVIS
11.2016 - 03.2019
Medical Assistant
EMORY HEALTHCARE CARDIOLOGY
06.2013 - 11.2016
Medical Assistant
KEESLER Airforce Base Surgical Inpatient Unit/IM
08.2008 - 06.2013
Medical Assistant
Concentra Medical Center
01.2007 - 01.2013
MEDICAL ASSISTANT DIPLOMA - undefined
Fortis College
HIGH SCHOOL DIPLOMA -
PICAYUNE MEMORIAL HIGH SCHOOL
Associate of Applied Science - Interdisciplinary Studies
Atlanta Technical College