Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aundrea Espinoza

Nampa,ID

Summary

Proven track record in enhancing customer satisfaction at Epic Shine Car Wash through expert complaint resolution and account management. Skilled in cash handling and fostering positive customer experiences, demonstrated by a commitment to resolving issues and boosting company reputation. Excelled in fast-paced environments, ensuring high levels of accuracy in payment processing.

Overview

3
3
years of professional experience

Work History

Customer Service Assistant

Epic Shine Car Wash
Nampa, ID
06.2021 - 08.2024
  • Answered customer questions
  • Maintained clean and organized work environment to maintain customer safety.
  • Collaborated with team members to improve overall customer experience and boost company reputation.
  • Handled membership accounts
  • Managed customer complaints effectively, offering solutions that exceeded expectations.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.

Cashier/ Sales Associate

Ross Dress for Less
Nampa. Idaho
04.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, and locate items.
  • Tagged and displayed merchandise as required.

Education

Esthetics - Esthetics

Paul Mitchell The School Boise
Boise, ID
06.2024

GED -

Nampa High School
Nampa, ID
05.2024

Skills

  • Cash Handling
  • Complaint Handling
  • Complaint resolution
  • Customer Service
  • Account Management
  • Data Entry
  • Payment Processing
  • Refund Processing

Timeline

Cashier/ Sales Associate

Ross Dress for Less
04.2022 - 10.2022

Customer Service Assistant

Epic Shine Car Wash
06.2021 - 08.2024

Esthetics - Esthetics

Paul Mitchell The School Boise

GED -

Nampa High School
Aundrea Espinoza