Learned how to prepare menu items according to precise recipes, cooking procedures and methodologies.
Implemented training for front-of-house team members to understand kitchen procedures.
Supported management strategies to build cooperative and skilled kitchen team.
Stayed current on specialized kitchen terminology and menu item abbreviations to best train workers for fast-paced work.
Directed team in off-peak ingredient preparation and restocking work.
Trained cooks to maintain clean, organized and sanitary workstations.
Coordinated group training to share kitchen procedure changes.
Cooked same meals over and over during shifts with exact quality results.
Enforced cooking, plating and garnishing rules across shifts and staff members.
Cook Supervisor/Unit Manager Relief
Waffle House Restaurant
Norcross, GA
12.2017 - Current
Planned and directed high-volume food preparation in fast-paced environment.
Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Mentored kitchen staff to prepare each for demanding roles.
Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Acted as head chef when required to maintain continuity of service and quality.
Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Established and updated staff schedules and assignments to optimize coverage of peak times.
Introduced [Software] for scheduling needs to successfully create long-term schedules for [Number] daily shifts and [Number] employees.
Cut spending through effective inventory management and supply sourcing.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Monitored food preparation, production and plating for quality control.
Helped reopen 2 stores that closed down due to covid.
Recruited potential employees
Line Cook
Longhorn Steakhouse- Darden Resturant
Sandy Springs, GA
04.2019 - 05.2020
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Grilled meats and seafood to customer specifications.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Unloaded food supplies from distributor trucks to efficiently organize inventory.
Prepared food items such as meats, poultry and fish for frying purposes.
Server Shift Leader
Olive Garden - Darden Restaurants
Dunwoody, GA
03.2018 - 04.2019
Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
Taught servers to memorize menu ingredients and provide information on preparation methods.
Provided continuous evaluation and feedback to server employees.
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Trained new team members on restaurant procedures, menu items and performance strategies.
Education
High School Diploma -
Plainview High School
Plainview, TX
08.2000 - 05.2003
Associate of Business Administration - Business Administration And Management
Colorado Christian University
Denver, CO
09.2020 - Current
Skills
Training and Development
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Timeline
Associate of Business Administration - Business Administration And Management