Aundreya Gonzales
El Campo
Summary
Dynamic professional with a strong background in customer service and event coordination, honed at South Texas Roost. Proven ability in order management and effective communication, consistently enhancing patron satisfaction. Adept at inventory management and problem-solving, ensuring seamless operations and memorable experiences for clients.
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
4
4
years of professional experience
Work History
Expo Runner
South Texas Roost
El Campo
03.2025 - Current
- Served food and beverages to patrons and confirmed complete orders.
- Prepared checks, itemizing total meal costs and taxes.
- Participated in post-event evaluations to discuss successes and areas for improvement.
Employee Service Representative
Convient store
El Campo
02.2022 - 02.2023
- Identified potential sales opportunities while interacting with clients.
- Reviewed customer feedback surveys to identify areas for improvement in customer service processes.
- Updated company-wide knowledge base with general FAQs, solutions and troubleshooting guidelines.
- Advised management on organizing, preparing or implementing recruiting or retention programs.
Driver
Good Hands Medical Transportation
El Campo
01.2022 - 02.2023
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Managed time effectively to meet tight delivery deadlines.
- Utilized GPS and maps for efficient route planning.
Kitchen Staff Member
Juniors smokehouse
Wharton
01.2021 - 02.2022
- Monitored inventory to keep adequate stock of food items and supplies.
- Acquired new skills to support team and further accommodate customer needs.
- Prevented spoilage or cross-contamination by storing food in designated containers and areas.
Education
High School Diploma -
El Campo High School
El Campo, TX06-2015
Skills
- Order management
- Food safety
- Customer service
- Event coordination
- Cash handling
- Inventory management
- Time management
- Route planning
- Problem solving
- Effective communication
- Attention to detail
- Food and beverage background
- Liquor, wine, and food service
Timeline
Expo Runner
South Texas Roost
03.2025 - Current
Employee Service Representative
Convient store
02.2022 - 02.2023
Driver
Good Hands Medical Transportation
01.2022 - 02.2023
Kitchen Staff Member
Juniors smokehouse
01.2021 - 02.2022
High School Diploma -
El Campo High School