Aung Hein
Daly City,United States
Work Preference
Summary
Talented decision-maker with dynamic personnel management and coaching skills. Demonstrated ability to complete tasks accurately and efficiently under various environments. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Motivated to learn and grow. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Front Office Coordinator
Northern California Nursing Academy
Daly City, CA
03.2025 - 12.2025
- Answer incoming calls, respond to general inquiries, and direct individuals to the appropriate department.
- Maintain a professional and welcoming front office environment.
- Receive and log prospective student inquiries via phone, email, walk-ins, and website forms.
- Enter and maintain accurate inquiry information in the school’s CRM or student management system.
- Provide general information about programs, admissions requirements, and upcoming information sessions.
- Schedule appointments or interviews with the admissions team.
- Assist current students with scheduling, documentation, and general administrative requests.
- Issue and track student materials and supplies such as uniforms, textbooks, and lab equipment.
- Provide guidance on school processes and direct students to the appropriate staff for additional support.
- Assist with event preparation such as orientation sessions, student events, or admissions information sessions.
- Support with general office tasks and coordination.
Admin Assistant
Wilson Sonsini Goodrich & Rosati
Palo Alto, CA
11.2022 - 02.2025
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Verified accuracy of business records by consistently updating client information.
- Prepared meeting rooms and materials and recorded important information.
- Managing calendars and scheduling for executives or team members.
- Coordinating with facilities or IT personnel on office-related issues.
- Follow guidelines and procedures for documenting, organizing, and mailing outgoing parcels.
- Sort, organize, scan, and distribute incoming mail to client multiple times per day.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Assisted with onboarding of new employees.
- Organized events to maximize capacity and keep event venues running smoothly.
- Collaborated with various departments to complete assigned tasks.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Shift Assistant
Amazon LLC
San Francisco, CA
10.2018 - 10.2022
- Launched a new warehouse location in San Francisco Dogpatch.
- Collaborated with other Shift Assistants to create consistent standards across all shifts.
- Coordinated project workflows for departments.
- Collaborated with other leaders and executives to direct workflow and support operations for 2 warehouses.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Ensure successful area performance through tracking and reporting metrics resulting in 98% delivery execution of all same day packages.
- Assist with production duties, train associates and verify SOP (standard operating procedure) compliance. Track and report ATS/labor hours .
- Provide coverage for Area Managers as needed.
Review and update SOP as required . - Coach associates on ways to work safely at all times .
- Ensure all job injuries are reported timely in accordance with established policies and procedures .
- Prepared quarterly reports for Central Operations and for Area Managers and Regional Directors.
- Provided daily metrics for Central Operations to analyze daily activities to implement or improve parameters for next day.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Shipping and Receiving Clerk
Home Depot
Daly City, CA
06.2019 - 09.2020
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Increased customer satisfaction by resolving service issues resulting in individual customer satisfaction performance of 100%.
- Worked with any types of customers to understand needs and provide best service.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
Education
Associate of Science - Electrical Engineering
Skyline College
San Bruno, CA06-2022
High School Diploma -
B.E.H.S(6) Ahlone Township.
Yangon, Myanmar05-2007
Skills
- Leadership and Team Building
- Logistics Management
- Flexible and Adaptable
- Time management / Multitasking Abilities
- Productivity
- Problem-solving
- Social Media Knowledge
- Employee training and development
- Report analytics
- Administrative support
- Scheduling and calendar management
- Strong Interpersonal Skills
- Microsoft Office Suite
- Expense reporting
- Customer Relations
- Confidential document control
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Full Professional
Burmese
Native or Bilingual
Timeline
Front Office Coordinator
Northern California Nursing Academy
03.2025 - 12.2025
Admin Assistant
Wilson Sonsini Goodrich & Rosati
11.2022 - 02.2025
Shipping and Receiving Clerk
Home Depot
06.2019 - 09.2020
Shift Assistant
Amazon LLC
10.2018 - 10.2022
Associate of Science - Electrical Engineering
Skyline College
High School Diploma -
B.E.H.S(6) Ahlone Township.