Aung Soe Oo

• Trained new employees and delegated daily tasks and responsibilities.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Enforced company policies and regulations with employees.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Evaluated customer needs and feedback to drive product and service improvements.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.

• Organized under pressure by coordinating multiple food orders

• Promoted to shift leader and was given responsibility to train new employees

• Supervised, coached, and trained 15+ new hires

• Maintained accuracy of orders

• Performed closing register and system with high accuracy after every shift

• Developed better attention to detail and making sure standards are met

• Improved customer service skills by processing and managing daily customer complaints politely and efficiently

• Worked flexible schedule and extra shifts to meet business needs.