Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

AUNG THEIN

Amazon Fresh
PORTLAND,OR
1
Language
1
Certification
40
years of professional experience

Detail-oriented professional with expertise in order picking and customer service. Proven ability to follow safety protocols and maintain efficient operations while ensuring customer satisfaction.

Work History

Picker

1 Year 2 Months
Amazon Fresh | 05.2025 - 07.2026
  • Operated handheld scanners to accurately pick and pack customer orders.
  • Maintained cleanliness and organization of work area to ensure efficient operations.
  • Verified and checked the item per procedure.
  • Collaborated with team members to meet daily picking targets and deadlines.
  • Followed safety protocols to minimize workplace accidents and ensure compliance.

DoorDash Driver

1 Year
DoorDash | 05.2024 - 05.2025
  • Delivered food orders efficiently, ensuring timely service and customer satisfaction.
  • Navigated routes using GPS technology to optimize delivery times and reduce delays.
  • Communicated with customers regarding order status and resolution of issues promptly.
  • Maintained vehicle cleanliness and operational readiness for safe deliveries.

Lead Tour Guide

26 Years 11 Months
Adventure Myanmar Tours and Incentives | 03.1997 - 02.2024
  • Led guided tours across diverse regions, ensuring exceptional customer experiences and engagement.
  • Developed comprehensive itineraries tailored to client preferences and interests, enhancing overall satisfaction.
  • Collaborated with local vendors to secure services, optimizing resource allocation for tours.
  • Conducted many european tourist all nation wide such as archaeological zone,temples and monuments , rural area and trekking sites.
  • Explaining culture ,tradition,custom,history ,religions and faith, ethics and mostly ways of lives.
  • Implemented safety protocols for group activities, prioritizing guest well-being during excursions.
  • Resolved on-site issues promptly, maintaining a positive atmosphere for participants throughout tours.
  • Trained new tour guides on company policies, procedures, and tour delivery techniques, ensuring quality standards were met consistently.
  • Developed captivating tour scripts, ensuring accurate historical information was presented in a compelling manner.
  • Maintained up-to-date knowledge on local history, events, and attractions to provide relevant context during tours.

School Teacher

10 Years 11 Months
Yangon High School | 01.1987 - 12.1997
  • Designed and implemented engaging lesson plans to enhance student learning outcomes.
  • Fostered a positive classroom environment to encourage student participation and collaboration.
  • Developed individualized education plans for students with diverse learning needs.
  • Integrated technology into lessons to improve student engagement and understanding of subject matter.
  • Provided warm, supportive environment for developing academic, social, and emotional growth.
  • Established open communication and positive relationships with students, parents, peers, and administrative staff.

Education

Bachelor of Science

Bachelor of Arts - Geogrophy

University of Mandalay | Mandalay,Myanmar | 03-1987

Skills

Order picking
Barcode scanners
Order preparation
Warehouse safety
Customer service
Mentoring skills
Driving skills
Teamwork

Certification

Hotel and Tourism License Certificate ( Hotel and Tourism Industry,Myanmar)

Languages

Spanish
Professional Working

Timeline

Picker

Amazon Fresh
05.2025 - 07.2026Read More

DoorDash Driver

DoorDash
05.2024 - 05.2025Read More

Lead Tour Guide

Adventure Myanmar Tours and Incentives
03.1997 - 02.2024Read More

School Teacher

Yangon High School
01.1987 - 12.1997Read More

Bachelor of Science
Read More

University of Mandalay

Bachelor of Arts from Geogrophy
Read More
AUNG THEIN