Detail-oriented professional with expertise in order picking and customer service. Proven ability to follow safety protocols and maintain efficient operations while ensuring customer satisfaction.
Work History
Picker
1 Year 2 Months
Amazon Fresh | 05.2025 - 07.2026
Operated handheld scanners to accurately pick and pack customer orders.
Maintained cleanliness and organization of work area to ensure efficient operations.
Verified and checked the item per procedure.
Collaborated with team members to meet daily picking targets and deadlines.
Followed safety protocols to minimize workplace accidents and ensure compliance.
DoorDash Driver
1 Year
DoorDash | 05.2024 - 05.2025
Delivered food orders efficiently, ensuring timely service and customer satisfaction.
Navigated routes using GPS technology to optimize delivery times and reduce delays.
Communicated with customers regarding order status and resolution of issues promptly.
Maintained vehicle cleanliness and operational readiness for safe deliveries.
Lead Tour Guide
26 Years 11 Months
Adventure Myanmar Tours and Incentives | 03.1997 - 02.2024
Led guided tours across diverse regions, ensuring exceptional customer experiences and engagement.
Developed comprehensive itineraries tailored to client preferences and interests, enhancing overall satisfaction.
Collaborated with local vendors to secure services, optimizing resource allocation for tours.
Conducted many european tourist all nation wide such as archaeological zone,temples and monuments , rural area and trekking sites.
Explaining culture ,tradition,custom,history ,religions and faith, ethics and mostly ways of lives.
Implemented safety protocols for group activities, prioritizing guest well-being during excursions.
Resolved on-site issues promptly, maintaining a positive atmosphere for participants throughout tours.
Trained new tour guides on company policies, procedures, and tour delivery techniques, ensuring quality standards were met consistently.
Developed captivating tour scripts, ensuring accurate historical information was presented in a compelling manner.
Maintained up-to-date knowledge on local history, events, and attractions to provide relevant context during tours.
School Teacher
10 Years 11 Months
Yangon High School | 01.1987 - 12.1997
Designed and implemented engaging lesson plans to enhance student learning outcomes.
Fostered a positive classroom environment to encourage student participation and collaboration.
Developed individualized education plans for students with diverse learning needs.
Integrated technology into lessons to improve student engagement and understanding of subject matter.
Provided warm, supportive environment for developing academic, social, and emotional growth.
Established open communication and positive relationships with students, parents, peers, and administrative staff.
Education
Bachelor of Science
Bachelor of Arts - Geogrophy
University of Mandalay | Mandalay,Myanmar | 03-1987
Skills
Order picking
Barcode scanners
Order preparation
Warehouse safety
Customer service
Mentoring skills
Driving skills
Teamwork
Certification
Hotel and Tourism License Certificate ( Hotel and Tourism Industry,Myanmar)