Aunjalea Banks
Summary
A highly motivated and dependable professional with a proven track record of success in customer service, public safety, and leadership roles. Equipped with strong organizational skills, an empathetic personality, and exceptional communication abilities, I consistently build positive relationships with customers, colleagues, and management.
Overview
3
3
years of professional experience
Work History
Expo Host
Texas Roadhouse
09.2021 - 11.2024
- Managed time effectively during busy periods by prioritizing tasks according to urgency while maintaining outstanding service levels consistently throughout the day''s events .
- Delivered presentable product demonstrations that resulted in increased enjoyment from guests
- Controlled a busy expo window while maintaining a safe and organized space.
Local Store Manager (LSM) Support
Texas Roadhouse
09.2021 - 11.2024
- Worked beside the Local Store Marketer of Texas Roadhouse supporting local donations and events for marketing purposes
- Handled large amounts of cash and credit transactions, as well as coupons, vouchers, and gift cards
- Effectively managed interactions with community members to guide them to the appropriate destinations.
Server
Texas Roadhouse
06.2021 - 11.2024
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm and lasting relationships with regular customers
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
No Degree - Medical Imaging
York College of Pennsylvania
York, PA06-2027
High School Diploma -
York Academy Regional Charter School
York, PA06-2022
Skills
- Strong organizational skills
- Engaging personality
- Exceptional communication
- Public speaking expertise
- Strong interpersonal skills
- Positive Attitude
- Problem-solving abilities
- Reliability
- Public Safety
- Rules compliance
Languages
Spanish
Limited Working
Timeline
Expo Host
Texas Roadhouse
09.2021 - 11.2024
Local Store Manager (LSM) Support
Texas Roadhouse
09.2021 - 11.2024
Server
Texas Roadhouse
06.2021 - 11.2024
No Degree - Medical Imaging
York College of Pennsylvania
High School Diploma -
York Academy Regional Charter School