Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aunjalea Banks

Summary

A highly motivated and dependable professional with a proven track record of success in customer service, public safety, and leadership roles. Equipped with strong organizational skills, an empathetic personality, and exceptional communication abilities, I consistently build positive relationships with customers, colleagues, and management.

Overview

3
3
years of professional experience

Work History

Expo Host

Texas Roadhouse
09.2021 - 11.2024
  • Managed time effectively during busy periods by prioritizing tasks according to urgency while maintaining outstanding service levels consistently throughout the day''s events .
  • Delivered presentable product demonstrations that resulted in increased enjoyment from guests
  • Controlled a busy expo window while maintaining a safe and organized space.

Local Store Manager (LSM) Support

Texas Roadhouse
09.2021 - 11.2024
  • Worked beside the Local Store Marketer of Texas Roadhouse supporting local donations and events for marketing purposes
  • Handled large amounts of cash and credit transactions, as well as coupons, vouchers, and gift cards
  • Effectively managed interactions with community members to guide them to the appropriate destinations.

Server

Texas Roadhouse
06.2021 - 11.2024
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm and lasting relationships with regular customers
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

No Degree - Medical Imaging

York College of Pennsylvania
York, PA
06-2027

High School Diploma -

York Academy Regional Charter School
York, PA
06-2022

Skills

  • Strong organizational skills
  • Engaging personality
  • Exceptional communication
  • Public speaking expertise
  • Strong interpersonal skills
  • Positive Attitude
  • Problem-solving abilities
  • Reliability
  • Public Safety
  • Rules compliance

Languages

Spanish
Limited Working

Timeline

Expo Host

Texas Roadhouse
09.2021 - 11.2024

Local Store Manager (LSM) Support

Texas Roadhouse
09.2021 - 11.2024

Server

Texas Roadhouse
06.2021 - 11.2024

No Degree - Medical Imaging

York College of Pennsylvania

High School Diploma -

York Academy Regional Charter School
Aunjalea Banks