Aunshauneya Mcbride
Summary
Charismatic Ambassador
with strong history of success in building relationships, promoting brands and representing organizations in different settings. Knowledgeable about good audience and communicates key messaging effectively. Committed to driving brand awareness and achieving organizational goals.
Overview
5
5
years of professional experience
Work History
Ambassador
CLEAR
12.2022 - 07.2023
- Greeted customers and clients to create welcoming atmosphere.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Established and maintained positive relationships with customers.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
Food Service Team Member
Shake Shack
08.2022 - 12.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Built relationships with customers to encourage repeat business.
- Developed and maintained positive relationships with customers to enhance service.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
Customer Service Associate
Walgreens
02.2020 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Service Associate
Walgreens
08.2018 - 01.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Food Service Worker
Elitch Gardens
05.2018 - 08.2018
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
Education
High School Diploma -
Hazelwood Central High School
Florissant, MO06.2021
Skills
- Decision-Making
- Written Communication
- Critical Thinking
- First Aid/CPR
- Teamwork and Collaboration
- Self-Motivated
- Excellent Communication
- Good Telephone Etiquette
- Dependable and Responsible
- Multitasking Abilities
- Quality control
- Strong Work Ethic
Timeline
Ambassador
CLEAR
12.2022 - 07.2023
Food Service Team Member
Shake Shack
08.2022 - 12.2022
Customer Service Associate
Walgreens
02.2020 - 08.2022
Customer Service Associate
Walgreens
08.2018 - 01.2020
Food Service Worker
Elitch Gardens
05.2018 - 08.2018
High School Diploma -
Hazelwood Central High School