Aura Contreras
El Monte,CA
Summary
Dedicated tour bus driver with expertise in route optimization, safety compliance, and customer service. Committed to providing engaging experiences while ensuring passenger comfort and safety.
Overview
8
8
years of professional experience
Work History
Professional Tour Bus Driver
LA VIP TOURS
Inglewood, California
03.2023 - Current
- Operated tour buses safely through busy urban environments.
- Ensured passenger comfort by maintaining a clean and organized bus interior.
- Provided engaging commentary and local insights during tours for enhanced experience.
- Assisted passengers with boarding, luggage handling, and special needs accommodations.
- Navigated routes efficiently using GPS systems and maps to optimize travel time.
- Conducted pre-trip inspections to ensure vehicle safety and readiness for travel.
- Collaborated with tour coordinators to align schedules and streamline operations.
- Managed passenger interactions professionally, addressing inquiries and concerns promptly.
- Maintained a professional attitude at all times when dealing with customers and other personnel.
- Communicated regularly with dispatch team regarding changes in schedule or route plans.
- Complied with local traffic regulations and safety requirements for bus operation.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Announced stops clearly to help passengers disembark at correct locations.
- Parked vehicles at loading areas to board passengers.
Shuttle Driver
Big Dipper Travel Inc.
Chino, California
01.2018 - 01.2023
- Operated shuttle vehicles to transport passengers to designated locations.
- Ensured passenger safety through adherence to company protocols and traffic regulations.
- Assisted passengers with luggage and boarding procedures during trips.
- Maintained cleanliness and organization of the shuttle interior for passenger comfort.
- Provided excellent customer service by addressing passenger inquiries and concerns.
- Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
- Arranged to pick up customers or groups.
- Drove shuttle buses, limousines or company cars to transport passengers.
- Monitored passenger behavior to ensure compliance with company policies and applicable laws.
Education
Bus Driver - Occupational Health And Safety
Foothill Transit
Rosemead, CA01-2006
Skills
- Route optimization
- Pre-trip inspections
- Safety compliance
- GPS navigation
- Customer relationship management
- Safe driving techniques
- Interpersonal skills
- Continuous improvement
- Van and shuttle operation
- Valid Driver's license
Timeline
Professional Tour Bus Driver
LA VIP TOURS
03.2023 - Current
Shuttle Driver
Big Dipper Travel Inc.
01.2018 - 01.2023
Bus Driver - Occupational Health And Safety
Foothill Transit
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