Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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Aura Gonzalez

Aura Gonzalez

Laguna Niguel,CA

Summary

Proficient bartender with a focus on guest engagement and alcohol safety. Known for problem-solving skills and maintaining a clean, organized bar area. Ready to leverage expertise to elevate the overall guest experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Pool Bartender

The Ranch At Laguna Beach
Laguna Beach, California
08.2024 - Current
  • Mixed drinks and cocktails for guests at poolside bar.
  • Provided excellent customer service to enhance guest experience.
  • Maintained cleanliness and organization of bar area and equipment.
  • Assisted in inventory management of beverages and supplies.
  • Followed safety and hygiene standards during drink preparation.
  • Engaged with guests to create a welcoming atmosphere.
  • Processed payments accurately for drinks served to customers.
  • Resolved customer complaints in a polite and professional manner.
  • Processed credit card transactions accurately and efficiently.
  • Monitored guests' alcohol consumption to ensure they did not become intoxicated while on premises.
  • Checked identification of guests to verify age requirements for purchasing alcoholic beverages.

Education

Degree in English - Education

Universidad Surcolombiana
Colombia
12-2022

Skills

  • Customer service
  • Mixology techniques
  • Effective communication
  • Problem solving
  • Guest engagement
  • Alcohol safety
  • Beverage preparation
  • Stress tolerance
  • Hygiene practices
  • Professional appearance
  • Draft Beer Pouring

Certification

  • food handlers
  • ABC license

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Pool Bartender

The Ranch At Laguna Beach
08.2024 - Current

Degree in English - Education

Universidad Surcolombiana