Aura Pena
Forest Hills
Summary
Dedicated and compassionate towards children with behavioral disorders. Created and implemented interventions and long-term plans to manage conflicts. Proficient in communications, interpersonal skills, and conflict resolution.
Overview
5
5
years of professional experience
Work History
Behavioral Specialist
Saint Xavier Homecare Service
08.2022 - 07.2023
- Planning and developing strategies to help aid children with behavioral disorders
- Monitoring and creating interventions, to help children develop social awareness
- Developed long-term strategies to manage conflicts and miscommunication
- Developed strong communication and interpersonal skills
Cashier
7-Eleven
07.2018 - 12.2020
- Responsible for new employee training
- Consistently keeping the Store environment safe and clean to FDA standards
- Insured that customer transaction were handled with care
- Managed basic vendor relationships and coordinated stocking work
Volunteer
J.H.S Beacon Program
10.2018 - 06.2019
- Aided in the studentʼs homework and activities
- Created new and enriching activities to engage students in their schoolwork
- Engaged in students learning ability to enhance students performance
Education
Bachelors - Psychology
Queens College
12.2024
Skills
- Customer Service
- Strategic Planning
- Spanish
- Self-awareness
Websites
Timeline
Behavioral Specialist
Saint Xavier Homecare Service
08.2022 - 07.2023
Volunteer
J.H.S Beacon Program
10.2018 - 06.2019
Cashier
7-Eleven
07.2018 - 12.2020
Bachelors - Psychology
Queens College
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