Aurea Bartolomey
Riverview,Florida
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Inventory Manager
AutoZone
Brandon, FL
03.2017 - Current
- Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
- Performed regular cycle counts to maintain accuracy of inventory records.
- Maintained high levels of product availability by ensuring timely replenishment of stock.
- Created reports on inventory levels, and trends for upper management review.
- Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
- Resolved issues related to receiving errors such as incorrect quantities or missing items.
- Coordinated with internal departments regarding returns, exchanges, credits due to damaged goods or wrong shipments.
- Participated in annual physical inventories conducted at multiple locations.
- Trained and developed staff on proper receiving, processing and stocking procedures.
- Analyzed stock levels and processes to predict inventory problems and formulate solutions.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Monitored inventories on computer to generate accurate reports.
- Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
Phone Receptionist
Bella Vista Hospital
Mayaguez, Puerto Rico
07.2005 - 03.2013
- Answered incoming calls in a professional and courteous manner, providing excellent customer service.
- Assisted customers with inquiries, troubleshooting issues, and providing information about services.
- Identified customer needs by actively listening to their requests and offering solutions as needed.
- Handled multiple lines simultaneously while routing calls efficiently to the appropriate departments or individuals within the company.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Education
High School Diploma -
Eugenio Maria De Hostos
Mayaguez, PR05-2004
Skills
- Customer Relationship Management
- Cost Control
- Vendor Relationship Management
- Shrinkage Control
- Resource Allocation
- Team Development
- Inventory reporting
- Warehouse Management
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Inventory Manager
AutoZone
03.2017 - Current
Phone Receptionist
Bella Vista Hospital
07.2005 - 03.2013
High School Diploma -
Eugenio Maria De Hostos