Results-oriented Human Resource Assistant with broad experience in all areas of HR, including policy development, performance management and benefits administration. Accustomed to analyzing HR functions and procedures to execute change management and drive corporate objectives. Bringing 10 years of consulting expertise with passion for cultivating enjoyable and productive work environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Corporate Human Resources
Diamond Security Services Inc
Lake Charles, LA
04.2021 - Current
Assistant
Establish and maintain personnel records and ensure correct filing thereof
Maintain and update all Daily, Weekly, and Monthly reporting including Flow Logs of applicants
Collaborate with Account Managers, Field Supervisors, and Branch Manager to complete payroll
Complete background investigations on applicants
License Security Officers
Act as a witness when an Account Manager or Branch Manager counsels an employee
Conduct new employee orientation and provide initial training to new hires.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
Created and implemented forward-thinking initiatives to improve employee engagement.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Directed and controlled 401K, medical, dental and vision benefit packages.
Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
Wrote, developed and delivered successful presentations and facilitated training to individuals and groups.
Purchasing Assistant/Buyer
TRS Staffing Solutions
Lake Charles, LA
07.2019 - 04.2021
Promoted for exceeding goals and supporting company culture
Accurately enter service entries for invoices received from vendors in a timely manner
Contact vendors for more information regarding invoices and purchase orders
Provide administrative support to assist with the activities of the procurement team
Establish and maintain knowledge of procurement procedures/processes to ensure accuracy in service entry, tax codes and tax jurisdictions to avoid delays with invoices being paid
Maintain a high degree of communication with other departments regarding purchase orders.
Established and managed supplier and vendor relationships.
Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
Evaluated procurement activities and recommended needed improvements.
Administrative Assistant
Advantage Resourcing North America
Lake Charles, LA
04.2019 - 07.2019
Provide administrative support to the Network Operations Coordinator and team
Answer telephone in a professional and timely manner, and route calls
Responsible for maintaining PO Register for all quotes, bids, and PO's
Managed the shipping and receiving of all equipment parts and documented as required
Reconciled employee travel expense, Overtime, Comp Time, and leave requests weekly/monthly.
Account Manager
Weiser Security Services
Lake Charles, LA
05.2018 - 04.2019
Manage staff schedules for all shifts and events to minimize overtime
Communicate and enforce compliance with state and local laws
Traveled to clients and vendor meetings
Perform coaching and counseling of personnel to make sure that the security officers are performing
their duties to the appropriate standard
Assured continual account satisfaction through maximum responsiveness, superior service levels and
personalized customer care
Leveraged internal resources and partner resources as required.
North and South Plant Operations Manager
Vinson Guard Service
Lake Charles, LA
11.2017 - 04.2018
Manage staff schedules for all shifts and events to minimize overtime
Communicate and enforce compliance with state and local laws
Conducted various security drills weekly to ensure officers were trained on all plant procedures
Perform coaching and counseling of personnel to make sure that the security officers are performing
their duties to the appropriate standard
Quickly responding to emergencies as they happen
Investigate security breaches and incidents
Interview, assessed, and hired new officers
Responsible for completing payroll weekly and maintaining employee files
The go-to person and liaison for all contractors entering the plant facility
Under general supervision implements programs, policies, procedures and processes in support of
Westlake Chemical's Security strategies, including but not limited to: access control, loss prevention,
intrusion detection, visitor management, and prohibited items
Maintains good working knowledge of a wide variety of security and safety regulations
General knowledge and understanding of plant security procedures and the Maritime Transportation
Security Act (MTSA)
Working knowledge of U.S
Coast Guard, MTSA, TWIC, and CFATs regulations
Responsible for ensuring the readiness of all security officers to respond to changes to a MARSEC Levels
Responsible for providing direction, and supervising the security program for the site including acting
as the Alternate Facility Security Officer (AFSO) in the absence of the FSO or their designees
Reviews and monitors all new regulatory initiatives and ensures compliance with existing regulations
dealing with security
Understands the principles and basics of facility, physical, personnel security and how to make
critical decisions and judgments in a crisis situation
Contractor Safety Administrative Assistant
Weiser Security Services, Inc
Lake Charles, LA
01.2015 - 01.2017
Responsible for answering the telephone professionally and in a timely manner
Provide administrative support to the senior site environmental health & safety department
Compile monthly reports of Contractor Employees Total Man hours to disseminate to senior safety
Department and HR representatives
Collect, file, and maintain drug screen letters, post job evaluations, and field audits according to
Retention policy
Process TWIC card enrollments for all contractors new coming into the facility
Handle RSVP lists, invitations, notes, door prizes for the Contractor Safety Forum and Contractor
Steering Committee
Conduct visitor orientation training for temporary employees, contractors, and visitors coming into
The plant
Complete request forms for temp badge and escort requests, then submit to head of security for
Approval
Act as supervisor during plant turnarounds.
Administrative Assistant I
Weiser Security Services, Inc
Lake Charles, LA
01.2014 - 01.2015
Answer telephones professionally and in a timely manner
Accurately record phone messages when
Receiver is unavailable
Recruit, screen, and profile applicants for open positions
Review, track, complete, respond to and defend unemployment claims in conjunction with the
Classroom Volunteer
Stay At Home Mom
Lake Charles, LA
01.2011 - 01.2014
Regular informal digital communications to subscriber audience
Classroom Volunteer
Significantly enhanced educational productivity in local elementary school by providing hands-on
Classroom academic support
Home School Teacher
Devoted the necessary amount of time needed to complete curriculum
Dedicated sufficient time to plan and execute relevant syllabus
Performed teaching schedules in accordance to the student's standards
Ensured that all the state standards are maintained in curriculum development.
Technical Assistant
Liberty Mutual Insurance
Charlotte, NC
01.2010 - 01.2011
Set up and process payments within company timeframes with high degree of accuracy
Calculate wage statements/benefits within jurisdictional guidelines
Appropriately handle documents and completion of required formwork
Supports team members and the office as a whole by providing back up coverage as needed
Organize daily schedule to complete all assignments in a timely manner.
Administrative Assistant
Safeco/Liberty Mutual Insurance
, CO
01.2008 - 01.2010
Answer, screen and route incoming inquiries
Appropriately resolves routine inquires and complex issues
Coordinates and schedules internal and external meetings and conferences
Plans and coordinates travel arrangements for the company Vice President and Regional General
Manager
Maintains and ensure adequate office supplies are available for all staff within the Sales/Marketing
Department
Receives and responds to general correspondence; edits and revises documents as necessary
Ensuring the appropriate issues are adequately addressed and or resolved
Compile and organize information for reports, budgets and, presentations
Prepare charts, graphs, or other presentations as necessary
Establish, organize and maintain files and records
Provides technical advice to Sales force team
Assists other staff with workflow activities as necessary.
Account Manager
Nonprofit Resources
Denver, CO
01.2005 - 01.2007
Solicited new business
Responded to internal leads, engaged in cold calling, referrals and other methods to generate new
Business
Managed existing client accounts, working to increase business and up sell the current client base
Developed and presented written and oral sales materials, including emails, proposals, and power
Point presentations
Updated weekly and monthly reports for CEO on status of sales and current business
Facilitated meetings with current clients to discuss available options
Processed group submissions and renewal documents
Reviewed for accuracy and processed claims, billing and resolved eligibility problems
Performed regular travel obligations to meet with clients and prospective employer groups
Developed and maintained annual goals and plans established to meet both renewal and sales
Quotas
Attended and exhibited at the annual Colorado Nonprofit Week
Education
High school diploma or GED -
Some college
Skills
Additional Information
Skills
Microsoft Office, SAP, Winteam
Recruitment Management
Harassment Investigation
Employee Orientation
In-Person and Telephone Interviewing
Termination Documentation
Policy Interpretation
New Hire Onboarding
Benefits Administration
Presentation Development and Delivery
Certification
MICROSOFT OFFICE (10+ years)
MS OFFICE (10+ years)
SAP (2 years)
Customer Service (10+ years)
Account Management (4 years)
Cold Calling (5 years)
B2B (3 years)
Sales (4 years)
Data Entry (10+ years)
Salesforce (10+ years)
Receptionist (10+ years)
Typing
Blogging
Loss Prevention
Presentation Skills
Meeting Facilitation
Plant Management
Certifications and Licenses
Life Insurance
September 2018 to September 2020