Aurea Reyes
Jefferson,GA
Summary
Adept at enhancing customer experiences and achieving sales targets, my tenure at Altard State/ Delta Sonic showcased my ability to multitask and adapt swiftly to customer needs. Leveraging strong communication skills and a self-motivated approach, I excelled in dynamic team environments, significantly contributing to operational efficiency and customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Brand Representative
Altard State
Buford, GA
09.2024 - Current
- Provided exceptional customer service by greeting customers, assisting with product selection, and addressing any questions or concerns to ensure a positive shopping experience.
- Assisted in achieving sales goals by promoting products, upselling, and providing recommendations.
- Maintained an appealing store layout by organizing and restocking merchandise, creating attractive displays, and ensuring products were properly labeled.
- Operated the cash register, processed transactions accurately, and handled cash, credit card, and debit card payments, while maintaining a balanced cash drawer.
- Assisted with inventory checks, restocked supplies, and reported any shortages for daily operations.
- Ensured the store met visual standards by keeping the sales floor clean, organized, and visually appealing.
- Working together with other team members to ensure smooth operations during peak hours.
Delta Technician 1
Delta Sonic Car Wash Systems
Niagara Falls, NY
03.2024 - Current
- Operated car wash equipment, ensuring vehicles were cleaned to company standards, and maintaining equipment functionality.
- Performed detailed work cleaning tasks, such as vacuuming interiors, washing windows, and applying waxes and polishes to enhance vehicle appearance.
- Worked effectively with team members to ensure efficient workflow, and timely service during busy periods.
- Adhered to safety protocols and company policies to maintain a safe working environment, and ensure compliance with industry standards.
- Diagnosed and resolved minor mechanical issues, providing recommendations for further repairs when necessary.
Team Member
Tim Hortons
Lewiston, NY
09.2023 - 03.2024
- Provided exceptional customer service by greeting customers warmly, taking accurate orders, and addressing any questions.
- Efficiently prepared and served food and beverages, including coffee, sandwiches, and baked goods, following company standards and health regulations.
- Operated the cash register, processed transactions accurately, and handled cash, credit, and debit card payments while maintaining a balanced cash drawer.
- Worked collaboratively with other team members to ensure smooth operations during peak hours.
- Maintained a clean and organized workspace, including dining areas, kitchens, and restrooms.
- Assisted with inventory checks, restocked supplies, and reported any shortages to ensure the availability of necessary items for daily operations.
- Addressed and resolved customer complaints or issues promptly and professionally, enhancing customer satisfaction and loyalty.
Education
Associate of Science - Nursing
North Georgia Technical College
Clarkesville, GA08-2024
High School Diploma -
Lewiston Porter High School
4061 Creek Rd, Youngstown, NY 1417406-2024
Skills
- Communicative
- Responsible
- Fast learner
- Adaptability
- Honest
- Multi-tasker
- Helpful
- Active Listener
- Resilience
- Self-motivated
Accomplishments
- Consistently achieved High School Honor Roll for all four quarters.
- Graduation from Orlean BOCES
Certification
- Certified in Cosmetology from Orlean BOCES
Timeline
Brand Representative
Altard State
09.2024 - Current
Delta Technician 1
Delta Sonic Car Wash Systems
03.2024 - Current
Team Member
Tim Hortons
09.2023 - 03.2024
Associate of Science - Nursing
North Georgia Technical College
High School Diploma -
Lewiston Porter High School
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