Aurea Santiago

• Conducted thorough skin analyses to determine appropriate treatment plans for each individual client
• Trained in advanced treatments such as:

- Microdermabrasion

- Dermalinfusion

- Peels

- Micropeels

- Nanoinfusion

• Trained in various product lines
• Guided patients through process, explaining what to expect and how to follow up to improve results.
• Performed full body waxing and gentle exfoliation to improve overall skin condition.

• Attracting, retaining, and hiring top tier associates
• Meeting and exceeding sales, probability, and operational goods
• Boosted sales performance by implementing effective visual merchandising and store layouts.
• Implemented loss prevention strategies which reduced shrinkage rates significantly over time.
• Provided ongoing coaching and feedback to sales associates, fostering an environment conducive to learning and professional growth.

• Trained in Dermalogica products
• Well versed in different skincare lines and makeup products
• Practiced new makeup application techniques and color combinations to promote various makeup brands.
• Studied ingredients in products to explain benefits to clients.
• Resolved customer complaints and facilitated conflict resolutions.
• Performed various facial treatments, resulting in improved skin health and appearance for clients.
• Converted shoppers to facial treatments