Aurek Goldman
Moreno Valley,CA
Summary
Proven Parts Specialist with a solid background in warehouse operations and customer service, notably at Oreily's Auto Parts. Excelled in parts identification and documentation, enhancing inventory accuracy and customer satisfaction. Demonstrated exceptional problem-solving abilities and adaptability, significantly improving team efficiency and operational workflow.
Developed strong organizational and problem-solving skills in fast-paced, technical environment. Excel in managing complex inventories and providing exceptional customer service. Seeking to transition into new field where these skills can drive success and innovation.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in cashier role.
Overview
3
3
years of professional experience
Work History
Parts Specialist
Oreily's Auto Parts
09.2024 - 01.2025
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Ordered parts from various distributors to fulfill demands.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Assisted customers in finding appropriate parts promptly.
Front Of Store
Target
11.2022 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Walmart
06.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Dishwasher
Carbones Pizzeria
11.2021 - 05.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
Education
High School Diploma -
Alternative Learning Center
8400 E Point Douglas Rd S, Cottage Grove, MN 5501606-2023
Skills
- Shipping and receiving
- Warehouse operations
- Packaging and labeling
- Parts identification
- Parts documentation
- Ordering parts
- Customer service
- Problem-solving skills
- Teamwork
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational skills
- Excellent communication
- Adaptability and flexibility
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Parts Specialist
Oreily's Auto Parts
09.2024 - 01.2025
Front Of Store
Target
11.2022 - 04.2024
Cashier
Walmart
06.2022 - 10.2022
Dishwasher
Carbones Pizzeria
11.2021 - 05.2022
High School Diploma -
Alternative Learning Center