Aurelia Frau
Sarasota,FL
Summary
Reliable employee seeking entry level position. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Bakery Associate
Whole Foods Market Inc
10.2024 - 07.2025
- Maintained cleanliness and organization of work area, including proper storage of ingredients and equipment
- Packaged finished products for display or customer orders according to established guidelines
- Operated commercial mixers, ovens, and other bakery equipment with precision and safety
- Collaborated with team members to prioritize tasks and meet production deadlines
- Trained new bakery assistants on standard operating procedures for various tasks within the bakery department
- Provided exceptional customer service by answering questions about products, taking special orders, and offering recommendations based on customer preferences
- Assisted in the preparation and baking of a variety of breads, pastries, and desserts
Field Operations Admin Assistant
Robert Toale & Sons Funeral Home @ Palms Memorial Park
12.2022 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Processed paperwork on burials, inurnments, and deed
- Assisted in funeral related tasks (chain of custody on cremains, death certificates, etc)
- Processed bank deposits
Delivery Driver
UberEats
09.2021 - 01.2022
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packaged food to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Server/Hostess/To-Go Specialist
Applebees
09.2018 - 06.2021
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cashier/Delivery Driver
Panera Bread
08.2018 - 03.2019
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
- Delivered packaged food to homes, businesses, etc
Server/Hostess/To-Go Specialist
California Pizza Kitchen
01.2017 - 05.2018
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Associate of Arts - Criminal Justice
Miami Dade College
Miami, FL05-2014
Languages
Spanish
Timeline
Bakery Associate
Whole Foods Market Inc
10.2024 - 07.2025
Field Operations Admin Assistant
Robert Toale & Sons Funeral Home @ Palms Memorial Park
12.2022 - 07.2024
Delivery Driver
UberEats
09.2021 - 01.2022
Server/Hostess/To-Go Specialist
Applebees
09.2018 - 06.2021
Cashier/Delivery Driver
Panera Bread
08.2018 - 03.2019
Server/Hostess/To-Go Specialist
California Pizza Kitchen
01.2017 - 05.2018
Associate of Arts - Criminal Justice
Miami Dade College
Employee of The Year
- California Pizza Kitchen 2018 FOH Award