Logistics Manager with extensive experience at Ryder Logistics, specializing in financial analysis and contract negotiation. Proven ability to enhance operational efficiency and build strong customer relationships, consistently achieving and surpassing performance metrics. Expertise in team leadership and safety compliance, resulting in improved profitability. Committed to identifying effective solutions for performance challenges and reducing freight costs, with a successful track record in employee mentoring and safety enforcement.
Overview
41
41
years of professional experience
Work History
Logistics Manager
Ryder Logistics
11.2018 - Current
Manage the performance of salaried employees as well as hourly paid employees, resolve performance issues, and ensure compliance with policies and procedures.
Collaborate with senior management and customers to determine their needs and expectations and operate the account to meet those demands.
Responsible for the payroll of employees.
Analyze weekly and monthly P&L statement to determine account profitability, and provide financial data and weekly operations report to senior management.
Responsible for accounts payable, vendor quotes for purchased materials, and customer invoicing.
Hold Safety & Security meetings, provide safety training and ensure compliance with safety regulations.
Sr. Manager Shared Audiences/Distribution
CoxMedia Group
01.2017 - 10.2018
Responsible for $5 million operating budget to maintain productive, collaborative relationships with both, internal and external clients.
Responsible for negotiating contracts with distribution centers to assure the highest quality of delivery standards were met.
Responsible for monitoring performance to contracts negotiated, assuring high standards were met during execution.
Responsible for producing statistical/performance management metrics of deliver days.
Managed, lead and trained internal distribution staff to assure clear understanding of delivery standards.
Responsible for continuous process improvements to critically review past and current practices.
Managed and provided metrics to monitor independent contractors and third-party partners achievements and stated goals, assuring costs were kept within operating budget.
Served as key liaison to market leader and/or Publisher.
Distribution Supervisor
Coca Cola Enterprises
07.2007 - 01.2017
Tactical and Strategic Manager responsible for servicing multi-sites and locations with direction and oversight of Full Service Drivers; managed, monitored and controlled productivity and route scheduling.
Responsible for day to day, on-time, deliveries to major chain stores.
Reviewed and analyzed sales reports to assure data accuracy, accountability of funds and accuracy of cash transactions.
Recruited, developed, trained and coached drivers and office personnel; in multiple sites and locations.
Reviewed and aligned full service Key Business Indicators to ensure fill rates and cash yields are consistent and in compliance with corporate measures.
Prepared, reviewed and monitored vend rate and commission schedule to ensure compliance with corporate standards.
Shipment Planner
Glatfelter
11.2006 - 07.2007
Responsible for releasing completed orders for carbonless paper from the Chillicothe Mill to a third party logistics provider for on time delivery.
Developed and maintained relationships with third party logistics providers.
Controlled, designed and administrator of customer master data in SAP.
Managed the release of completed customer orders and shipments.
Coordinated with third party warehouses to monitor and control inventory.
Created delivery and shipment reports to assure deliveries are on time.
Transportation Supervisor
Greater Dayton Regional Transit Authority
03.2006 - 11.2006
Responsible for ensuring that a high level of service is provided to the riding public by monitoring employee performance, coordinating time and schedules of employees and assuring compliance with rules and regulations.
Supervisory responsibilities with oversight for dispatch, radio communication, field assignments, reservations and scheduling.
Supervise, counsel and discipline employees according to RTA policies and procedures, absence control policy, accident policy and management and enforcement of Collective Bargaining Labor Agreement.
Analyze and review route assignments using methods and metrics specifically designed to drive efficiency and maximize the use of internal resources, revised as needed to insure practices were aligned with RTA procedures.
Collaborated regularly with employees to ensure a positive and productive work environment; employed various communication efforts to reduce turnover and increase retention.
Served as front line customer service point of contact, working with customers, to insure customer experience meet and/or exceed written policies.
Worked with passengers to resolve complaints, reported customer concerns and investigated opportunities to increase service performance.
Freight Rate Specialist
NewPage Corporation
06.2005 - 03.2006
Championed and lead team responsible for obtaining and entering rail and truck rates into logistics software, as well as, calculating and distributing monthly fuel surcharge to carriers.
Entered and updated freight rates and accessorial charges into logistics software.
Build relationships and strong collaboration methods with vendors to work to understand contracted rates and insure consistency in billing.
Reviewed and established practices to insure adherence to defined business process for freight payment processes.
Assisted management and leadership team with analysis of freight rates and transportation savings opportunities.
Traffic Coordinator
Transfreight
10.2004 - 06.2005
Responsible for assuring maximum number of drivers and equipment were available to support internal and external customers.
Dispatched and monitored logistics control systems.
Coordinate, strategize and monitor all LTL system moves.
Coordinate all communications with internal customers, suppliers, vendors, sub-contractors.
Perform operational summaries and reporting pursuant to company metrics and best practice requirements.
Managed, reviewed, prepared and distributed driver documentation and paperwork.
Transportation Specialist
Menlo Worldwide Logistics
07.2002 - 03.2004
Managed all aspect of transportation (Tier 1 automotive supplier).
Managed all premium freight issues and lead team change initiatives and strategies to increase effectiveness of service.
Collaborated with and contacted carriers regarding scheduling of LTL and truckload shipments; resolved freight issues.
Partnered with plant management to implement LTL changes and cost improvement initiatives.
Operations Manager
Kee Logistics Inc.
08.1984 - 09.2000
Strategic and tactical operations manager responsible for fleet management.
Full responsibility and oversight for overall profitability of company to include management of Accounting, Information Services, Security Administration, Material Management, Accounting and Human Resources.
Monitored and managed costs, overhead, job bids and budgeting.
Developed and implemented customer service strategies to improve relationships with internal and external customers.
Facilitated, designed and conducted structural orientation and training program for new hires; designed 12-month evaluation plan and strategy to measure performance, training needs and reduce labor costs and turnover.
Designed and planned routes for thirty plus drivers from origin to destination on a just-in-time basis providing services to forty-eight states.
Payroll Administrator responsible for oversight of all payroll functions to include taxes, workers compensation reporting, state unemployment contribution rate monitoring and control.
Administrative responsibilities included oversight over Licensing, Permits and Fuel Tax.