Aurelia Stewart
South Jordan,UT
Summary
Detail-oriented team player with strong organizational and communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly skilled in and with a track record of looking for and delivering on improvement opportunities and ways to streamline and automate models and reporting processes.
Overview
11
11
years of professional experience
Work History
Payroll Officer
Rio Tinto Services Inc.
03.2023 - Current
- Supervise accurate payroll processing for all 500+ employees in California. Ensuring accurate and timely payment for those bi-weekly payrolls.
- Manage processing of and track all garnishments for a workforce of 3000 + employees, ensuring compliance with legal requirements and minimizing financial risk.
- Actively working with IT, Payroll Accounting, and other departments to improve and streamline current processes.
Payroll Coordinator
Prince Perelson Contracted To Rio Tinto
02.2020 - 03.2023
- Independently spearheaded project to update garnishment payment for vendors during COVID when roadblocks prohibited timely payments.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Solely documented and processed all garnishments for bankruptcies, student loans, and child support orders for entire U.S.
Customer Service Analyst
Traeger Pellet Grills LLC
03.2017 - 07.2019
- Co-Built Customer Service department.
- Collaborated with IT, Accounting, Engineering to develop strategies for continuous improvement in service quality.
- Tested new updates for our CRM tool ensuring seamless integration into the department's daily operations.
- Trained on departmental operating procedures I created.
- Increased first-call resolution rates by collecting and creating an extensive knowledge base for quick reference during interactions with customers.
- Investigated and resolved accounting, service and delivery concerns.
Teacher
Challenger School Foundation
08.2013 - 08.2015
- Self-motivated, with a strong sense of personal responsibility.
- Collaborated with my assigned co-teacher and other teachers to plan lessons that connected and promoted deeper understanding of subjects among students.
- Mentored new teachers.
- Incorporated diverse perspectives into daily activities.
Education
Bachelor of Arts - Statesmanship
George Wythe University
Skills
- Regulatory & Legal Compliance
- Excellent verbal and written communication skills remotely and in person
- Attention to Detail
- Ability to engage and build effective relationships with a wide range of stakeholders
Timeline
Payroll Officer
Rio Tinto Services Inc.
03.2023 - Current
Payroll Coordinator
Prince Perelson Contracted To Rio Tinto
02.2020 - 03.2023
Customer Service Analyst
Traeger Pellet Grills LLC
03.2017 - 07.2019
Teacher
Challenger School Foundation
08.2013 - 08.2015
Bachelor of Arts - Statesmanship
George Wythe University
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