AURELIA WOODGETT
North Hollywood,CA
Summary
Compassionate IHSS Care Provider experienced in providing personal care and assistance to elderly and disabled individuals. Expertise includes managing medication schedules, performing light housekeeping duties, and preparing nutritious meals. Notable for improving patient quality of life through attentive, personalized care.
Overview
22
22
years of professional experience
Work History
IHSS Care Provider
IHSS In Home Support Services
North Hollywood , CA
01.2003 - Current
- Monitored medication schedules and administered medications as needed.
- Provided assistance with mobility issues including walking and transfers from bed to wheelchair and chair.
- Kept up-to-date records of services provided for billing purposes.
- Recorded client progress notes on a regular basis.
- Provided companionship and emotional support to elderly clients.
- Communicated regularly with family members regarding care status of the client.
- Maintained a clean, safe environment for clients in their homes.
- Identified potential problems that may arise during care provision process.
- Developed individual care plans according to needs of the client.
- Educated families about safety precautions for the disabled or elderly at home.
- Performed light housekeeping duties such as laundry and meal preparation.
- Responded promptly to emergency situations in accordance with established protocols.
- Attended training sessions related to home health topics or skills enhancement.
- Assisted clients with grocery shopping and errands.
- Organized recreational activities to stimulate physical and mental well-being of the client.
- Adhered strictly to all regulations concerning confidentiality of patient information.
- Administered specialized treatments as prescribed by physician or other healthcare professional.
- Assisted clients with daily activities such as dressing, bathing, and toileting.
- Managed client finances including paying bills, tracking expenses.
- Transported clients to medical appointments and social events.
- Collaborated closely with multidisciplinary team members to ensure quality care delivery.
- Documented care provided and submitted notes to supervisor.
- Assisted clients with bathing, dressing and incontinence care.
- Recognized emergency situations and implemented appropriate procedures.
- Helped client with medication self-administration.
- Managed patient transportation and appointment scheduling.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Helped clients stay happy and healthy by providing mental and emotional support.
Unarmed Security Officer
Allied Universal Security Services
North Hollywood, CA
08.2021 - 07.2023
- Monitored CCTV surveillance system footage for suspicious activities.
- Operated two-way radios for communication with headquarters personnel when necessary.
- Responded promptly to emergency situations using appropriate resolution strategies.
- Patrolled assigned areas to detect suspicious activities and persons.
- Greeted visitors upon arrival at the facility and directed them accordingly.
- Assisted customers with inquiries about products and services offered by the business.
- Inspected equipment such as fire extinguishers, alarm systems, sprinkler systems, cameras, and locks to ensure proper functioning.
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Inspected buildings periodically for signs of intrusion or damage.
- Enforced rules and regulations in a professional manner while interacting with guests and employees.
- Investigated suspicious activity or incidents according to company guidelines.
- Provided customer service assistance in resolving conflicts or disputes.
- Managed access control systems such as key cards, alarms, door locks.
- Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
- Adhered strictly to company policies regarding safety protocols and procedures.
- Provided escort services as needed for visitors requiring special attention.
- Observed individuals on foot or in vehicles entering the facility to determine their purpose of visit.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
- Guarded entrances and exits against unauthorized entry.
- Identified security issues, drafted incident reports and contacted law enforcement when needed.
- Detected suspicious behavior and prevented illegal activity.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Investigated reported incidents to protect company assets.
- Trained new security personnel on standard operating procedures and emergency protocols.
- Monitored CCTV systems to ensure safety and security of premises.
- Operated security vehicles for patrolling large premises efficiently.
- Maintained log books with accurate entries on daily activities and notable events.
- Offered customer service assistance to visitors, providing directions and information.
- Identified potential security risks and recommended measures to management.
Cashier Team Lead
Big Lots
North Hollywood , CA
10.2018 - 07.2020
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Monitored cashier performance, providing feedback as needed.
- Trained new cashiers on proper use of registers and store policies.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
- Processed refunds and exchanges according to company policy.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Ensured compliance with all safety regulations while performing tasks.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
- Assisted cashiers with resolving customer complaints and inquiries.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- Managed scheduling, payroll, and time off requests for team members.
- Identified discrepancies between actual sales figures and expected totals.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Assisted customers with locating items within the store when requested.
- Performed daily opening and closing procedures for the register area.
- Assisted with training new cashiers and customer service team members to increase speed of on boarding.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Answered customer questions and provided store information.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Cashier /Food Preparation Worker/Line Cook
Popeyes Chicken
Port Arthur, TX
05.2015 - 01.2016
- Conducted price checks for special orders or discounts as requested by customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area, including countertops, registers, windowsills, and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Helped customers find specific products, answered questions, and offered product advice.
- Discounted purchases by scanning and redeeming coupons.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Collected payments and provided accurate change.
Education
High School Diploma -
Fairfax Senior High School
Los Angeles, CA09-1997
Skills
- Patient assistance
- Emotional Support
- Meal Preparation
- Recreational Activities
- Toileting assistance
- Compassionate Caregiving
- Care Plan Management
- Behavioral Management
- Vital signs monitoring
- Care plan assessment
- Client documentation
- Patient transportation
- Progress Documentation
- Medication Administration
- Documentation
- Housekeeping
- Light Housekeeping
- Compassionate client care
- Patient Transport
- Patient Care
- [State] Driver's License
- Feeding Assistance
- Behavioral support
- Case management experience
- Medical Charting
- Quality program protocols
- Knowledge of state regulations
- Personal Hygiene Assistance
- Mobility support
- Interpersonal Communication
- Case Management
Affiliations
- Self motivated, hard working, well-rounded future employee ready for hire. With my self determination, I strive to be the best that I can, I look forward to establishing great futuristic business relationships. I pride myself in maintaining a healthy balanced life style, working out in the gym is one of my favorites pass times. I enjoy working with others completing all task at hand promptly and being successful maintaining satisfactory results...
Timeline
Unarmed Security Officer
Allied Universal Security Services
08.2021 - 07.2023
Cashier Team Lead
Big Lots
10.2018 - 07.2020
Cashier /Food Preparation Worker/Line Cook
Popeyes Chicken
05.2015 - 01.2016
IHSS Care Provider
IHSS In Home Support Services
01.2003 - Current
High School Diploma -
Fairfax Senior High School