Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aurelie Wells

Cape Coral,Florida

Summary

To acquire a position that will enable me to utilize my skills and experiences and be of service to your departmental and organization goals. To be recognized for the ability to quickly grasp complex issues and contribute to improvement solutions.

Overview

33
33
years of professional experience

Work History

General Sales Agent

Swissport USA
08.2023 - 04.2024
  • Selling and assisting with airline tickets.
  • Handling customer inquiries, complaints, and reservations.
  • Assisting passengers with check-in, boarding procedures, and baggage handling.
  • Maintaining calm demeanor and professionally managed issues in busy, high-stress situations.

Lead Hostess/Hostess

The Chimney's
05.2021 - 06.2022
  • Greeting and seating guests.
  • Taking reservations via phone.
  • Selling gift certificates.
  • Organizing the floor plan for the guests with a large group.
  • Coordinating seating chart.
  • Upheld high standard guest service.

Customer Service Associate

Lowe's
03.2020 - 05.2021
  • Serving and executing customers’ requests
  • Orientating customers to designated product aisle
  • Answering telephone calls

Restaurant Hostess/Cashier

Norwegian Cruise Line
04.2018 - 12.2019
  • Pitched sales and promotions to guests
  • Answering reservation calls
  • Coordinating seating
  • Upheld high standard customer service

Cashier/Stocker

Grocery Depot
05.2014 - 04.2018
  • Greeting customers
  • Processing cash, check or credit transactions with accuracy
  • Stocking merchandise
  • Counting cash drawers

Customer Service Associate

Walgreens
03.2017 - 05.2017
  • Assisting customers with questions
  • Operating cash register

Esthetician and Hairdresser

Madagascar
01.1991 - 01.2013

Education

Certificate of Basic Firefighting -

Seafarers Harry Lundeberg School of Seamanship
01.2018

Certificate of Crown Management - undefined

Seafarers Harry Lundeberg School of Seamanship
01.2018

Certificate of Personal Safety & Social Responsibilities - undefined

Seafarers Harry Lundeberg School of Seamanship
01.2018

Certificate of First Aid, CPR & AED - undefined

Seafarers Harry Lundeberg School of Seamanship
01.2018

Certificate of Personal Survival Techniques - undefined

Seafarers Harry Lundeberg School of Seamanship
01.2018

Certificate of Maritime Security Awareness - undefined

Seafarers Harry Lundeberg School of Seamanship
01.2018

Associate in Cosmetology - undefined

IAAC
07.1991

High School Diploma - undefined

ACEEM Antananarivo
07.1990

Skills

  • Fluency in French
  • Customer Service
  • Cash Handling Accuracy
  • Team Player
  • Organization & Coordination

Timeline

General Sales Agent

Swissport USA
08.2023 - 04.2024

Lead Hostess/Hostess

The Chimney's
05.2021 - 06.2022

Customer Service Associate

Lowe's
03.2020 - 05.2021

Restaurant Hostess/Cashier

Norwegian Cruise Line
04.2018 - 12.2019

Customer Service Associate

Walgreens
03.2017 - 05.2017

Cashier/Stocker

Grocery Depot
05.2014 - 04.2018

Esthetician and Hairdresser

Madagascar
01.1991 - 01.2013

Certificate of Crown Management - undefined

Seafarers Harry Lundeberg School of Seamanship

Certificate of Personal Safety & Social Responsibilities - undefined

Seafarers Harry Lundeberg School of Seamanship

Certificate of First Aid, CPR & AED - undefined

Seafarers Harry Lundeberg School of Seamanship

Certificate of Personal Survival Techniques - undefined

Seafarers Harry Lundeberg School of Seamanship

Certificate of Maritime Security Awareness - undefined

Seafarers Harry Lundeberg School of Seamanship

Associate in Cosmetology - undefined

IAAC

High School Diploma - undefined

ACEEM Antananarivo

Certificate of Basic Firefighting -

Seafarers Harry Lundeberg School of Seamanship

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