AURENI ROMERO
Everett,WA
Summary
Hardworking employee with customer service, multitasking, time management abilities, and a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Devoted to providing professional service and support to every office visitor.
Overview
8
8
years of professional experience
Work History
Tax Associate
H&r Block
Marysville, WA
01.2026 - Current
- Prepared individual tax returns, ensuring compliance with federal and state regulations.
- Conducted thorough reviews of client documentation for accuracy and completeness.
- Provided exceptional customer service by addressing client inquiries and concerns regarding tax filings.
- Leveraged tax software to streamline return filing, minimizing errors and maximizing productivity.
- Collaborated with team members to ensure timely completion of all client deliverables during peak season.
- Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
- Conducted thorough research on federal and state tax regulations, providing valuable insights to clients and team members.
- Responded to inquiries from IRS and other tax authorities.
Crew Trainer
McDonald's
Everett, WA
06.2018 - Current
- Instructed new team members on correct procedures for operations
- Explained goals and expectations required of trainees
- Planned and delegated group and individual work assignments to trainees
- Provided constructive feedback and one-on-one coaching to employees
- Served visitors by greeting, welcoming and directing to appropriate personnel
- Answered phone calls, provided information and connected callers to appropriate personnel
- Determined needs of visitors and provided information or solutions
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods
Fulfillment Expert
Target
Everett, WA
11.2024 - 02.2026
- Developed and implemented efficient inventory management practices to optimize stock levels.
- Collaborated with cross-functional teams to enhance supply chain efficiency and reduce delays.
- Utilized inventory management systems for real-time tracking of stock movements and availability.
- Ensured compliance with safety protocols while maintaining high productivity levels in the fulfillment center.
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Improved order accuracy by meticulously reviewing and verifying customer information and product specifications.
- Reduced inventory discrepancies by conducting regular audits and updating the warehouse management system accordingly.
Education
Some College (No Degree) - Business
Everett Community College
Everett, WASkills
- Active Listening
- Anticipating Problems
- Attention to Detail
- Creative Solution Development
- Customer Service
- Courteous and Professional
- Data Entry
- Multitasking and Prioritization
- Organization and Efficiency
- Positive Attitude
- POS System Operation
- Processing Payments
- Resource Allocation
- Scheduling and Calendar Management
- Staff Supervision
- Team Leadership
- Time Management
Languages
English: Native/Bilingual
Spanish: Native/Bilingual
Italian: Limited
Timeline
Tax Associate
H&r Block
01.2026 - Current
Fulfillment Expert
Target
11.2024 - 02.2026
Crew Trainer
McDonald's
06.2018 - Current
Some College (No Degree) - Business
Everett Community College