Auria Lundy
Summary
Business Law Student entering senior year with a strong interest in sports and entertainment law. Experienced in luxury retail, client relationship management, contract-related sales processes, and high-value customer service. Seeking internships and job opportunities where I can apply my business acumen, and analytical skills.
Overview
5
5
years of professional experience
Work History
Customer Experience Associate
KITH
West Hollywood, CA
04.2023 - Current
- Executed all opening and closing shift procedures to ensure smooth daily operations
- Managed relationships with high-net-worth clients while maintaining strict confidentiality.
- Collaborated with cross-functional teams to meet business objectives.
- Developed strong communication and problem-solving skills in a fast-paced environment.
- Promoted from cashier Dec. 2024
Supervisor
Joyrich
Los Angeles, CA
01.2022 - 12.2022
- Operated point of sale terminals efficiently while processing transactions in a timely manner, receiving about 60-100 customers daily
- Utilized spreadsheet software such as Google Sheets and Excel, to organize sales information and identify trends
- Partnered with HR twice a month to develop more efficient operational processes
Operations Lead
Sugarfina
Los Angeles, CA
08.2021 - 03.2022
- Strong verbal and written communication
- Resolved conflicts between team members to maintain a positive work environment.
- Analyzed complex problems to develop effective solutions.
- Ensured accuracy by meticulously reviewing work for errors.
- Adapted to changing priorities and adjusted tasks accordingly.
Education
Bachelor of Science - Business Law
California State University, Northridge
Northridge, CA05-2027
Associate of Arts - Business Administration
Los Angeles Valley College
Valley Glen CA05-2025
High School Diploma -
Palisades Charter High School
Pacific Palisades, CA05-2021
Skills
- Client Communication
- Policy Analysis
- Data analysis
- Microsoft Excel
Timeline
Customer Experience Associate
KITH
04.2023 - Current
Supervisor
Joyrich
01.2022 - 12.2022
Operations Lead
Sugarfina
08.2021 - 03.2022
Bachelor of Science - Business Law
California State University, Northridge
Associate of Arts - Business Administration
Los Angeles Valley College
High School Diploma -
Palisades Charter High School