Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Aurielious Arberry

Little Elm,TX

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Kroger. Proven ability to enhance the shopping experience through effective communication and teamwork. Recognized for maintaining a clean and organized environment while efficiently processing transactions and training new staff. Committed to safety and customer satisfaction.

Developed valuable customer service and organizational skills in fast-paced retail environment. Excel at maintaining cleanliness, assisting customers, and handling various tasks simultaneously. Seeking to transition into new field where these skills can be effectively utilized and further developed.

Offering reliable and positive attitude with strong willingness to learn and grow in customer-focused environment. Delivers quick understanding of customer service best practices and basic inventory tasks. Ready to use and develop communication and organizational skills in Courtesy Clerk role.

Energetic and friendly individual with keen ability to assist customers and maintain clean, organized environment. Knowledge of customer service principles and basic inventory management. Dedicated to providing exceptional shopping experience and ensuring customer satisfaction.

Overview

1
1
year of professional experience

Work History

Courtesy Clerk

Kroger
05.2024 - Current
  • Assisted customers with inquiries and provided product information to enhance shopping experience.
  • Maintained cleanliness and organization of store areas to ensure a pleasant environment for shoppers.
  • Operated cash register efficiently, handling transactions accurately while minimizing wait times.
  • Stocked shelves promptly, ensuring products were readily available and displayed attractively.
  • Collaborated with team members to achieve operational goals and improve customer service delivery.
  • Monitored inventory levels, reporting discrepancies to management for timely replenishment actions.
  • Educated new employees on store policies and procedures, fostering a supportive training environment.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.

Cashier

Kro
05.2024 - Current
  • Processed customer transactions efficiently using POS systems.
  • Assisted customers with product inquiries and resolved issues promptly.
  • Maintained accurate cash drawer balances throughout shifts.
  • Trained new cashiers on checkout procedures and customer service standards.
  • Collaborated with team members to enhance store operations and improve workflow.
  • Monitored inventory levels at the register, ensuring prompt restocking of supplies.
  • Implemented best practices for handling cash and credit transactions securely.
  • Provided feedback to management on customer trends and service improvements.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Leadership Prep School
Frisco, TX

Skills

  • Positive attitude

  • Strong work ethic

  • Customer service

  • Outgoing and friendly

  • Teamwork and collaboration

  • Customer assistance

  • Bagging techniques

  • Patience and tolerance

  • Cart returns

  • Flexible schedule

  • Safety awareness

  • Effective communication

Timeline

Courtesy Clerk

Kroger
05.2024 - Current

Cashier

Kro
05.2024 - Current

Leadership Prep School

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Aurielious Arberry