Jenny Benson
Summary
Highly driven professional. Passionate about performance excellence, developing efficient relationships and quality care. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
28
28
years of professional experience
Work History
Supervisory Paraprofessioal
Taconic High School, Pittsfield Public Schools
Pittsfield, Massachusetts
09.2021 - 08.2024
- Answered multi-line phone systems and relayed correspondence to appropriate parties.
- Greeted students upon entry to facility to promote positive relations.
- Promoted office safety and security by confirming visitors and maintaining visitor log book.
- Conducted transactions, confirming student information and processing according to standard protocol.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Monitored office entrance to maintain visitor security protocols and prevent unauthorized access.
- Assisted front office staff by taking initiative to help upper management.
- Developed positive relationships with school students and teachers.
- Assisted with answering telephone calls, managing databases and drafting correspondence.
Proprietor
Mission Restaurant
Pittsfield, MA
06.2008 - 03.2020
- Assessed, optimized and elevated operations to meet current and expected demands.
- Collaborated with staff to maximize customer satisfaction and streamline procedures.
- Maintained building areas to meet all business needs and deliver a welcome and clean experience for customers.
- Developed and baked nightly dessert menu.
- Leveraged social media to expand market reach.
- Managed daily operations, including supervising employees and providing onsite training and continuing education to staff.
- Hired 10 employees for day-to-day work and oversaw training procedures.
Server
Bistro Zinc
Lenox , Massachusetts
08.1997 - 01.2003
Reproductive Health Counselor
Tapestry Health Systems
Pittsfield, MA
01.1997 - 03.2001
- Documented all patient information including service plans, treatment reports and progress notes.
- Interacted with clinical staff and external resources such as school or community personnel.
- Stayed up to date on the latest plans, products and services for different types of customers.
- Gathered community resources and coordinated referrals to obtain services.
- Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
- Counseled patients on ongoing basis to assist with challenges.
- Guided clients in development of skills and strategies for dealing with individual problems.
Education
Bachelor of Arts -
University of Massachusetts Amherst
Amherst, MA06.1994
Timeline
Supervisory Paraprofessioal
Taconic High School, Pittsfield Public Schools
09.2021 - 08.2024
Proprietor
Mission Restaurant
06.2008 - 03.2020
Server
Bistro Zinc
08.1997 - 01.2003
Reproductive Health Counselor
Tapestry Health Systems
01.1997 - 03.2001
Bachelor of Arts -
University of Massachusetts Amherst
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