Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
GROWTH MARKETING MANAGER
KAIDEN AI
11.2022 - Current
Worked with graphic designers and writers to establish theme and tone for content.
Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
ACCOUNT EXECUTIVE & MANAGER
DEMAND CAPTURE
11.2022 - 05.2023
DemandCapture is a startup that focuses on sales development and marketing for technology companies with a guarantee on maximized ROI or get your money back
Identified and generated 80 scheduled meetings in a month for a client campaign, turning $90K into $1.2M in revenue
Overcome 120% quota collectively for multiple campaigns, setting meetings with director level and above
Synthesized strong relationships with active clients, upselling 25% of accounts
High volume outreach, typically makes 300 cold calls and emails a day
Collaborated creating front end of company website, new company name, as well as sales deck, cold call pitches, cadences for teams, and made decisions on company technology stack
Coached SDRs for numerous products offered by our clients and provided feedback on cold calls.
CROSS FUNCTIONAL SALES REPRESENTATIVE
CARMAX
12.2019 - 11.2022
Carmax is a fortune 100 multi-brand car distributor with goals to continuously revolutionize the way people buy and sell cars
Achieved Presidents Club status within the first 6 months
Maintained 60% or higher on service plan to car ratio
Familiarized new representatives of various products and services offered by Carmax
Demonstrated strong problem solving skills and became a go-to guide for peers and clients with questions
Presented cross functional knowledge, offering assistance to 3 departments as needed
Tools
HubSpot, Instantly, LinkedIn Sales Navigator, Drop Contact, and AI Avatar Creator, SalesLoft, ZoomInfo, G2, Bombora, Apollo
Paralegal at <span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Kaiden</span> Elder Law Group, P. CParalegal at <span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Kaiden</span> Elder Law Group, P. C