Aurora Burgy
Akron,OH
Summary
Creative Starbucks Store Manager with an eye for detail and aesthetics who has a drive to craft impactful stories. A background in storytelling and current work at the retail store level can help bring the Starbucks brand to life while ensuring we show up for our customers consistently. Ready to be a true partner with a team-first attitude, building strong relationships with cross-functional teams and individuals.
Overview
7
7
years of professional experience
Work History
Social Media Manager
Bombproof Riding
05.2023 - Current
- Created multiple Instagram accounts for two grass roots companies from the same entity: Horsehaven Stables and Bombproof Riding.
- Currently managing Instagram and Facebook for both entities.
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as vlogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Conducted research to determine current benchmark trends and audience preferences.
- Developed and promoted brand, images and identity to media and public.
Store Manager
Starbucks
08.2017 - Current
- Managed retail store's Instagram. Engaged with customers to grow brand loyalty. Constructed content that aligns with corporate branding and trending ideas.
- Developed and promoted corporate brand, images and identity to media and public.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Internship Student
Pittsburgh Film Office
01.2017 - 04.2017
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Interacted with customers by phone, email, or in-person to provide information.
- Created digital advertisements for the annual Oscars Gala that was used on social media and printed signage for the vendors.
- Constructed a GeoTag for Snapchat that was used at the Oscars Gala.
Education
Bachelor of Arts - Cinema Production
Point Park University
Pittsburgh, PA04.2017
Associate of Arts -
University of Akron
Akron, OH05.2014
Skills
- Adobe Creative Suite
- Excellent Multitasking
- Verbal and Written Communication
- Critical Thinking
- Social Media Management
- Story Production
- Attention to Detail
- Facebook, Instagram, LinkedIn
Timeline
Social Media Manager
Bombproof Riding
05.2023 - Current
Store Manager
Starbucks
08.2017 - Current
Internship Student
Pittsburgh Film Office
01.2017 - 04.2017
Bachelor of Arts - Cinema Production
Point Park University
Associate of Arts -
University of Akron