Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Aurora Duval

portland,OR

Overview

4
4
years of professional experience
1
1
Certification

Work History

Concierge Supervisor

Propark Mobility
Portland, OR
11.2024 - Current
  • Greeted residents and guests and attended to unique requests.
  • complete shift log of tasks and events.
  • report any maintenance issues
  • Connect incoming tours to the leasing office.
  • Integrate new procedures.
  • oversee work done by other shifts

Parking Supervisor

Propark Mobility
Portland, OR
03.2023 - 11.2025
  • Resolved customer and personnel concerns by collaborating with team members and supervisors.
  • Trained new staff on equipment.
  • Provided customer service by answering questions, giving directions, and addressing inquiries.
  • Assigned duties, monitored staff performance, and provided feedback.
  • Conducted regular inspections of parking areas for safety and maintenance issues.
  • Oversaw traffic control and vehicle flow to maintain efficient parking operations.
  • Guided employees in handling challenging customer interactions.

Field Service Engineer

EDWARDS VACUUM
Hillsboro, US
10.2021 - 10.2022
  • Typical work duties of a service engineer include: responds to customer complaints; evaluates and resolves problems of the customer; assists in installing the equipment; analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands; repairs, tests and maintains equipment; monitors performance of the product; maintains product manuals; provides customers with regular reports and feedback on their service requests; develops and maintains relations with customers; reports common complaints of customers to top management in order to address the situation for future reference; makes recommendations to maintenance technicians; and offers feedback on product development, features and functions

Education

High school or equivalent -

Ashland High School
Ashland, OR
05.2019

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Problem solving
  • Attention to detail
  • Operations management
  • Coaching and mentoring

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Currently working towards obtaining American Sign Language (ASL) Interpreter Certification

Timeline

Concierge Supervisor

Propark Mobility
11.2024 - Current

Parking Supervisor

Propark Mobility
03.2023 - 11.2025

Field Service Engineer

EDWARDS VACUUM
10.2021 - 10.2022

High school or equivalent -

Ashland High School

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Aurora Duval