Aurora Evans

• Recruited, trained and supervised new employees
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Used product knowledge to engage customers in conversation and effectively determine needs and requirements.
• Organized promotional events to increase product awareness.
• Planned special promotions or discounts based on market trends.
• Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Evaluated store performance and incorporated feedback to implement improvement plans.

• Managed inventory tracking and physical inventory counts to minimize loss.
• Addressed employee issues, performed corrective actions and terminated employment when necessary
• Coordinated employee schedules according to availability and made staffing adjustments to cover shifts
• Analyzed sales and performance metrics to locate deficits and implement customer service improvements
• Interviewed and hired prospective employees according to team needs
• Trained and developed team members, leading to internal promotions
• Coached and mentored new employees on company policies and procedures
• Helped oversee the daily operations of the store, managing staff and inventory
• Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
• Communicated with clients to address questions, concerns, and needs and provide quality customer service
• Prepared monthly sales reports and presented them to senior management
• Organized company merchandise and displays to increase brand awareness and product sales
• Tracked store supplies and replenished according to demand
• Created weekly schedules based on predicted staffing needs, budgets and employee requests
• Conducted monthly meetings to create business plans to drive successful monthly business
• Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs

• Held team members accountable during shift by effectively coaching to improve performance
• Used company tools and resources to train employees
• Analyzed sales data to measure store progress and diagnose obstacles and weakness
• Participated in ongoing training to enhance own job skills and knowledge
• Organized company merchandise and displays to increase brand awareness and product sales

• Built supplement knowledge and shadowed Master Herbalist
• Opened and closed store
• Lead in Manager's absence
• Assisted in training and supervise new employees

• Maintained lab in clean and high-functioning condition, utilizing safe laboratory protocols
• Prepared shipment of study samples to reference laboratories
• Promoted to Technician

• Greeted customers and provided exceptional customer service.
• Built supplement knowledge and shadowed Master Herbalist. Opened and closed store. Led in Manager's absence. Assisted in training and supervised new employees.

• Opened and closed store

• Lead in Manager's absence

• Assisted in training and supervise new employees