Aurora Gutierrez

• Checked patient insurance and collected pre-authorizations for surgeries.
• Worked with operating facilities to schedule surgeries.
• Managed patient check-in and check-out procedures and processed payments.
• Scheduled surgical procedures for patients by reviewing surgeon schedules.
• Arranged and scheduled post-operative visits during appropriate timeframe after surgery.
• Obtained signatures and collected completed pre-operative consent and HIPAA forms from patients.
• Reviewed CPT and ICD codes to check accuracy for billing.
• Sent H&P form and other patient information to surgery facility.
• Answered phones, greeted patients and filed paperwork to maintain smooth operations in front office.
• Collected coinsurance and deductible payments prior to procedure date.

Work with a group of license Realtors in assisting them in making appointments, filing and meeting deadlines on closings of houses.

Responsible for entering efficient daily surgery and clinic charges, as well as posting incoming payments from both patients and insurance carriers. Also handle daily lock box and deposits for journal entries. Interact with patients on a daily basis regarding their account, insurance and setting up payment arrangements. Responsibilities also included running reports, sending out monthly statements, appeals and collection letters. 

Enter inpatient and outpatient charges, as well as patient demographics into the company practice management system. Also responsible for eligibility verification and collections for hospital claims. Daily contact with physicians to review charges and ensure billing was entered in a timely manner.

Responsibilities included working with clients to ensure timely schedule of medical examinations. Worked on weekly spreed sheets for claims due in a timely manner, advice status on all referrals, daily entry of new referrals ,compose appointment letters to claimants as well as to physicians and attorneys.  Reviewed invoices, researched payments, and handled all calls from doctor's office requesting payment.