Aurora Hallal
Fort Collins,Colorado
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
4
4
years of professional experience
Work History
Online Customer Service Representative, Farm Hand
Happy Dahlia Farm
Petaluma , CA
08.2021 - 03.2024
- Answered customer inquiries and provided accurate information regarding products and services online.
- Assisted in the preparation of soil for planting by tilling and plowing fields on the farm.
- Harvested crops according to season and maintained records of yields.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Camp Counselor
Vilda
Marin , CA
07.2020 - 07.2022
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Developed individualized behavior management plans for campers with special needs.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
Education
Colorado State University
03.2024
Marin School of the Arts
06.2023
Skills
- Communication
- Adaptability
- Leadership
- Teamwork
- Conflict Management
- Product Knowledge
- Appointment Scheduling
- Complaint resolution
- Delivery Scheduling
- Team Development
- Customer Relations
- Active Listening
- Sales closing
- Research
- Professional telephone demeanor
Awards
- Creative Youth Award-Creative Writing
- Scholastic Arts and Writing Award- Creative Writing
- Published Writer-Dominican University of California Newspaper
Projects Volunteer Work
In my junior year of high school, I went on a solo volunteering mission with International Volunteering HQ in Quepos, Costa Rica, aiding schools and communities for three weeks. I addressed staffing and funding gaps, assisting in classrooms and community projects. This experience deepened my cultural awareness and commitment to social impact.
References
References available upon request.
Timeline
Online Customer Service Representative, Farm Hand
Happy Dahlia Farm
08.2021 - 03.2024
Camp Counselor
Vilda
07.2020 - 07.2022
Colorado State University
Marin School of the Arts
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