Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Detail-oriented team player with strong organizational and communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Medical Assistant/Referral Specialist
Sonoran Ear Nose And Throat
08.2018 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Managed between 40-60 incoming calls, emails and faxes per day from new and existing patients.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Answered telephone calls to offer office information and any medical assistant questions.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Prepared and processed patient referrals and transfer requests.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Medical Assistant
Northwest Allied Physicians
11.2014 - 07.2018
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Elderly Caregiver
Arizona Consumer Direct
11.2012 - 10.2014
Maintained clean, safe, and well-organized patient environment.
Offered companionship and kindness to elderly patients.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided safe mobility support to help patients move around personal and public spaces.
Cleaned house, managed laundry, and completed weekly grocery shopping.
Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Caregiver
Brookdale Assisted Living
08.2012 - 08.2013
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Recorded status and duties completed in logbooks for management.
Senior Caregiver
Arcadia Home Care
08.2006 - 03.2011
Offered companionship and kindness to elderly patients.
Maintained clean, safe, and well-organized patient environment.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Education
Certificate - Medical Assistant
Kino College
Tucson, AZ
10.2014
Certified Nurse Assistant -
Pima Community College
Tucson, AZ
09.1994
GED -
Pima County Adult Education
Tucson, AZ
10.1993
Skills
EMR Systems
Bilingual
Clinic Administration
Charting Expertise
Assisting with Physical Exams
Electronic Medical Record
Electrocardiographic Rhythm Recognition
Equipment and Instrument Sterilization
First Aid
Medical Terminology
Patient Scheduling
HIPAA Regulations
Multi-Line Phone Proficiency
Specialist Referrals
Schedule Coordination
Patient Registration
First Aid/CPR
Time Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant/Referral Specialist
Sonoran Ear Nose And Throat
08.2018 - Current
Medical Assistant
Northwest Allied Physicians
11.2014 - 07.2018
Elderly Caregiver
Arizona Consumer Direct
11.2012 - 10.2014
Caregiver
Brookdale Assisted Living
08.2012 - 08.2013
Senior Caregiver
Arcadia Home Care
08.2006 - 03.2011
Certificate - Medical Assistant
Kino College
Certified Nurse Assistant -
Pima Community College
GED -
Pima County Adult Education
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