Aurora Martinez
King City,CA
Summary
Results-driven Store Manager with expertise in inventory management, staff training, and cash handling. Proven ability to enhance team performance and improve customer satisfaction through effective problem-solving and time management.
Overview
9
9
years of professional experience
Work History
Store Manager
7 Eleven Truck Stop / Valero Gas Station
King City, California
07.2020 - 12.2025
- Managed daily store operations and ensured compliance with safety standards.
- Supervised staff training and development to enhance team performance.
- Coordinated inventory management and restocking processes for efficient supply flow.
- Maintained high levels of customer service through staff engagement and training.
- Monitored cash handling procedures and reconciled daily transactions accurately.
- Conducted regular inspections to uphold cleanliness and organization standards.
- Resolved customer complaints in a timely manner.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Ensured compliance with safety regulations and company policies.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Planned special promotions or discounts based on market trends.
Cashier
AMPM Arco
King City, California
01.2017 - 11.2019
- Processed customer transactions efficiently and accurately at AMPM Arco.
- Managed cash register and maintained balanced drawers daily.
- Stocked shelves and organized merchandise to enhance store presentation.
- Handled returns and exchanges according to company procedures.
- Trained new cashiers on operating systems and customer service techniques.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Education
GED -
King City District Joint High School
King City, CA05-2011
Skills
- Inventory management
- Cash handling
- Staff training
- Sales forecasting
- Visual merchandising
- Problem solving
- Time management
- Employee supervision and motivation
- Bank and safe deposits
- Shift scheduling
- Strategic planning
Languages
Spanish
Professional
English
Professional
Timeline
Store Manager
7 Eleven Truck Stop / Valero Gas Station
07.2020 - 12.2025
Cashier
AMPM Arco
01.2017 - 11.2019
GED -
King City District Joint High School