Aurora Martinez
Summary
Full-time student at SWTXC pursuing PCT certifications, currently engaged in clinicals at a nursing home. Gained hands-on experience in enhancing resident well-being through emotional support and assistance with daily living activities. Ensured a clean and safe environment for all patients, demonstrating commitment to quality care.
Overview
3
3
years of professional experience
Work History
Drive-Thru Cashier
Whataburger
Uvalde
07.2018 - 12.2019
- Greeted customers, took orders, and provided accurate product information to enhance customer experience.
- Operated point-of-sale system to handle cash and electronic payments.
- Processed customer payments and issued change.
- Maintained well-stocked and organized drive-thru station to ensure efficient service delivery.
- Followed food safety guidelines to ensure product quality and safety.
- Maintained a clean and organized work station throughout shifts.
- Assisted in training new cashiers on procedures and customer service standards.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
Cashier
McDonald's
Uvalde
06.2017 - 08.2018
- Handled cash, credit, and mobile payments accurately and securely.
- Processed cash and credit card payments accurately, issuing receipts and providing change to ensure smooth transactions.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Trained new cashiers on register operation and company policies.
- Ensured cleanliness and organization of dining area and workstations to enhance customer experience.
- Maintained cleanliness of checkout area including countertops, registers, and floors.
- Prepared food items according to safety and quality standards.
- Replenished shelves with merchandise to maintain stock levels and support sales.
Education
High School Diploma -
Uvalde High School
Uvalde, TX06-2017
Some College (No Degree) -
Southwest Texas Junior College
Uvalde, TX04-2026
Skills
- Feeding assistance
- Wheelchair assistance
- Activities of daily living ADL support
- Attention to detail
- Ability to follow guidelines
- Collecting vital signs
- Blood pressure measurement
- CPR certified
- Personal hygiene assistance
- Oral hygiene
- Emotional support
- Patient comfort
- Bed preparation
- Hoyer lift
- Catheter care
- Heavy lifting
- Compassionate care
- Excellent communication
- Friendly, positive attitude
- End of life care
Timeline
Drive-Thru Cashier
Whataburger
07.2018 - 12.2019
Cashier
McDonald's
06.2017 - 08.2018
High School Diploma -
Uvalde High School
Some College (No Degree) -
Southwest Texas Junior College