Aurora Munoz
Oakdale,CA
Summary
Registered Dental Assistant looking to take on new responsibilities to strengthen skills previously learned. Committed to achieving team success through hard work, reliability, adaptability and great organization skills. Dedicated to enhancing work productivity by applying great communication skills, problem solving skills and attention to detail. Efficient prepping exam rooms, sterilizing tools and equipment using standard infection control procedures. Very Hardworking and willing to go above and beyond expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
Valley Pediatric Dentistry (Dr.Bains)
Modesto, CA
01.2022 - 06.2024
- Greeted incoming patients, verified insurance coverage, and scheduled appointments.
- Reviewed medical histories with each patient before beginning a new course of treatment.
- Provided instruction to patients on proper oral hygiene techniques and preventive care measures.
- Organized lab cases for dentists by tracking progress throughout production cycle until delivery back to practice.
- Documented all treatment plans in patient records according to office standards.
- Maintained an inventory of supplies used during treatments and in the office.
- Obtained informed consent forms from patients prior to performing any treatment procedure.
- Collected payments from patients at time of service or following completion of treatment plan via cash or credit card transactions.
- Assisted in dental procedures
- Prepared bills and completed insurance forms using system software.
- Kept track of treatment information in patient records.
- Established clean, sterile and welcoming environment for patients.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Ensured that all paperwork was completed accurately prior to patient departure from office visit.
- Sterilized instruments and equipment in accordance with established protocols.
- Managed the front desk operations by answering phones, scheduling appointments and verifying insurance information.
- Educated patients on post-operative instructions regarding diet, medications and activities.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Took medical and dental history and recorded vital signs of patients.
- Updated patient records with new data and treatment information.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Stock Room Associate
Macys Department Store
Modesto , CA
10.2021 - 01.2022
- Resolved customer complaints regarding product availability or quality promptly by providing satisfactory solutions.
- Received purchase orders from vendors and prepared packing slips for outgoing shipments accordingly.
- Utilized barcode scanners to record information regarding incoming and outgoing products accurately.
- Monitored stock room supplies such as packaging materials, labels, tags. ensuring adequate levels were maintained at all times.
- Implemented strategies for efficient storage solutions based on space availability within the warehouse and stockroom environment.
- Organized merchandise and stockroom shelves to ensure a neat and orderly display.
- Maintained cleanliness of the stockroom by sweeping floors and wiping down shelving units regularly.
- Managed daily tasks such as labeling boxes, sorting orders according to priority level.
- Managed inventory levels to ensure optimal stock availability.
- Communicated with customers to answer questions.
- Kept stockroom clean and neat for maximum productivity.
- Used company software for inventory management and documentation purposes.
Retail Sales Associate Cashier
Kohls Department Store
Riverbank, CA
11.2020 - 01.2021
- Handled returns and exchanges according to established policies.
- Maintained a clean and organized work area throughout the shift.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Organized merchandise in the store for easy access by customers.
- Assisted customers in locating items within the store.
- Verified that all prices were accurate before ringing up purchases.
- Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
- Stocked shelves and maintained product displays.
- Greeted customers and provided excellent customer service.
Management Trainee
Menchies Yogurt
Riverbank, CA
07.2020 - 11.2020
- Monitored inventory levels and adjusted purchasing plans accordingly.
- Performed administrative tasks such as data entry, filing, and document preparation.
- Developed and implemented strategies to improve customer service experience.
- Learned company processes, procedures and employee role functions.
- Enhanced leadership abilities through training and hands-on task completion.
- Supported staff training, development and evaluation.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Monitored inventory levels and assisted in supply chain management activities.
- Provided support in managing social media accounts and content marketing efforts.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Barista
Jamba Juice
Riverbank , CA
07.2019 - 07.2020
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stored finished juices in appropriate containers and refrigerated them promptly.
- Operated the juicer safely and efficiently following standard operating procedures.
- Measured ingredients according to recipes for various juices.
- Inspected fruit for quality prior to use in juice blends.
- Ordered fresh produce as needed for daily juice production.
- Cleaned and sanitized juicer, containers, and food preparation areas.
- Provided customer service at the counter when needed, including taking payments and answering questions about menu items.
- Adhered to all safety protocols while using sharp knives or blades near the juicers.
Cashier
Weinerschnitzel
Oakdale, CA
11.2018 - 05.2019
- Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Maintained cleanliness of work area throughout shift.
- Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
Service Champion
Taco Bell
Oakdale, CA
06.2017 - 08.2018
- Performed daily opening and closing duties including setting up registers with necessary supplies and balancing the cash drawer at end of shift.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Greeted customers upon arrival in the dining area.
- Operated dishwashing machines safely and efficiently.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
Education
Associate of Arts - Registered Dental Assistant
Gurnick Academy of Medical Arts
San Mateo, CA01-2021
High School Diploma -
Oakdale High
Oakdale, CA05-2019
Skills
- Time management capabilities
- Organization
- Medical records management
- Electronic charting
- Multitasking
- Disinfecting rooms and equipment
- Appointment scheduling efficiency
- Infection control expertise
- Dental software fluency
- Telephone etiquette
- Reliability and punctuality
- Empathy and patience
- Documentation and reporting
- Verbal and written communication
- Filing and record-keeping
Languages
Spanish
Elementary
Certification
- Registered Dental Assistant
- CPR
- Needle safety
- Radiology
- Coronal polish
- Infection control
- HIPPA/OSHA
Soccer Coach/Referee 4 and under
- I have over 100 plus hours of volunteering at my local soccer complex teaching the four and under how to play soccer.
- Started working my first job at the complex as a referee for the 4 and under soccer games when I was just 16
- During this time as a coach and referee for the four and under I really got a grasp of what it is like working with the youth and found a passion for teaching the younger generation new skills.
Timeline
Registered Dental Assistant
Valley Pediatric Dentistry (Dr.Bains)
01.2022 - 06.2024
Stock Room Associate
Macys Department Store
10.2021 - 01.2022
Retail Sales Associate Cashier
Kohls Department Store
11.2020 - 01.2021
Management Trainee
Menchies Yogurt
07.2020 - 11.2020
Barista
Jamba Juice
07.2019 - 07.2020
Cashier
Weinerschnitzel
11.2018 - 05.2019
Service Champion
Taco Bell
06.2017 - 08.2018
Associate of Arts - Registered Dental Assistant
Gurnick Academy of Medical Arts
High School Diploma -
Oakdale High
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