Aurora Torres
Prosser,WA
Summary
A dedicated and passionate child educator love being around children and seeing how they progress. Able to work as a team and have a positive additude with team workers and parents also have a grate communication with others. I have 2 1/2 years working and with children. Committed and willing to learn new things. Authorized to work in the US for any employer
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CAT compliance manager
United Family Center
02.2022 - Current
- When I first began at United family Center I was a Visitation supervisor. My position required of me to Interview new applicants, manage staff, train new hires, Do individual schedules, coordinate meetings, and communicate with the family, social worker and foster parents. I would also file all paperwork and help out to do supervised visits for DCYF.
- My position requires setting up referrals for new patients seeking Counseling. I am also required to upload all documents into patients charts, and scheduling appointments. I also help out with time off request/ vacation, also help out with making sure all the clinician credentials are up to date. I also help a little with billing insurances. I also verify new patients insurance or update insurances.
- One of my accomplishments is that when I started at this agency I start as a visitation supervisor and slowly began to climb the ladder to a different position.
- Developed and implemented compliance programs to align with regulatory requirements.
- Conducted internal audits to assess adherence to policies and identify improvement areas.
- Trained staff on compliance protocols, ensuring understanding of regulatory obligations.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Prepared records and data for regular audits.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.
- Supported the implementation of new regulations within the organization by developing strategic plans and action items for each department.
Visitation Supervisor
GMC Training Institute
04.2017 - 04.2021
- My Position in the job was to transport children that are in the care of DCYF to see there parent and make sure it was a safe environment for the children.
- I accomplished to move up and help assistant with training new hire a year into my job role.
- It taught me to be more open minded and to not criticize a person for there past and see them for what they are trying to work on and change to.
- Supervised visitation sessions, ensuring compliance with established protocols and safety standards.
- Developed training materials for staff to enhance understanding of visitation procedures and best practices.
- Coordinated schedules for families and staff, optimizing resource allocation for efficient visit management.
- Mentored new team members, fostering a collaborative environment to ensure consistent service delivery.
- Facilitated communication between families, caseworkers, and legal representatives to ensure clarity of expectations.
- Coordinated scheduling of visitations with multiple parties, ensuring consistent adherence to established guidelines and timeliness.
- Evaluated and adjusted visitation plans as needed in response to changing family dynamics, collaborating with social workers to ensure optimal support for clients.
- Facilitated smooth transitions before and after visits, reducing stress for both children and parents during the process.
- Improved client satisfaction by providing a safe and comfortable environment for supervised visits.
- Assisted in conflict resolution between family members when necessary to maintain a positive visitation experience for all parties involved.
- Managed challenging situations during visitations effectively, utilizing conflict resolution skills and sound judgement to maintain a safe environment for all participants.
- Maintained detailed records of visitation observations, ensuring accurate documentation for court proceedings and case reviews.
- Ensured child safety by closely monitoring all visitation activities and addressing any concerns promptly.
Packer
Bolthouse Farms
06.2016 - 11.2016
- I would back the product and work at a team at a fast pace
Floater
Inspire Development Centers
05.2016 - 06.2016
- I worked with babies i would feed them bath them also read to them sing put them down to nap and take them outside.
Teacher Assistant, Head Start
01.2015 - 01.2015
- I learned at head start was how to communicate, multitask also i learned how to do circle and observations. Other things i have learned are lesson planing and organizing for the next day and also how to do parent conference.
Carrot packer
BoltHouse Farm
01.2015 - 01.2015
- Experienced team work, fast past, multitask, communication
Blueberry picker
Olsen brothers
01.2014 - 01.2014
- Team work, fast working also concentrating on job and working with others.
Education
diploma -
Prosser High School
Skills
- Teamwork (2 years)
- Bilingual
- Experience with Children
- Early childhood education
- Hard Working (2 years)
- Kind (2 years)
- Childcare
- Microsoft Office
- Office Administration
- Computer skills
- Training development
- Document reviews
- Staff training
- Training coordination
- Compliance auditing
- Data gathering and reporting
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Self motivation
- Task prioritization
- Professionalism
Certification
- Driver's License
- Bilingual Spanish/English
Languages
Spanish/English - Fluent
Additional Information
- SKILLS
- Patient, fast, on time, get work done, turn in work on time, grate child communication, team work, multitask, friendly
Timeline
CAT compliance manager
United Family Center
02.2022 - Current
Visitation Supervisor
GMC Training Institute
04.2017 - 04.2021
Packer
Bolthouse Farms
06.2016 - 11.2016
Floater
Inspire Development Centers
05.2016 - 06.2016
Teacher Assistant, Head Start
01.2015 - 01.2015
Carrot packer
BoltHouse Farm
01.2015 - 01.2015
Blueberry picker
Olsen brothers
01.2014 - 01.2014
diploma -
Prosser High School
Similar Profiles
Christine TjaardaChristine Tjaarda
Exceptional Family Member Program Case Liaison at United States Navy - Fleet & Family Support CenterExceptional Family Member Program Case Liaison at United States Navy - Fleet & Family Support Center
Erica FinleyErica Finley
Session Manager/Sales Assistant at UNITED SKATES OF AMERICA/MLK SKATING & BOWLING FAMILY ENT CENTERSession Manager/Sales Assistant at UNITED SKATES OF AMERICA/MLK SKATING & BOWLING FAMILY ENT CENTER
KERI BRANTLEYKERI BRANTLEY
Sr. Complex Care Advisor at UNITED HEALTHCARE FAMILY ENGAGEMENT CENTERSr. Complex Care Advisor at UNITED HEALTHCARE FAMILY ENGAGEMENT CENTER
Hannah SonnichsenHannah Sonnichsen
Life Guard at Kathya MartinezLife Guard at Kathya Martinez
Caleb RobinsonCaleb Robinson
Quality Control for Blueberys at Oasis FarmsQuality Control for Blueberys at Oasis Farms