Ausar Williams
Assistant Brand Manager
Boise,ID
Summary
Experienced Brand Manager adept at devising and executing successful marketing plans and brand strategies. Utilizes consumer insights to drive customer loyalty and brand recognition with creative strategies.
Overview
6
6
years of professional experience
Work History
Assistant Brand Manager
CellCore Biosciences/Microbe Formulas
2023.09 - Current
- Managed and oversaw creative projects to drive quality, accuracy and deadline management.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
Project Manager
CellCore Biosciences/Microbe Formulas
2022.02 - 2023.09
- Planned, designed, and scheduled phases for large projects
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
- Verified quality of deliverables and conformance to specifications before submitting to stakeholders.
Shipping Specialist
CellCore Biosciences/Microbe Formulas
2021.11 - 2022.02
- Conducted counts and audits of inventories to identify and resolve discrepancies in records
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Product Specialist
CellCore Biosciences/Microbe Formulas
2021.04 - 2021.10
- Handled customer inquiries and suggestions courteously and professionally
- Answered constant flow of customer calls with minimal wait times
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Sales Specialist
Apple
2017.10 - 2020.04
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs
- Provided first-rate service to all customers and potential customers
- Built rapport with customers and assessed needs to make product recommendations and upsell
- Demonstrated product features, answered questions and persuasively overcame objections.
Education
Business Administration BS -
Boise State University
Skills
Cross-Team Communication
Timeline
Assistant Brand Manager
CellCore Biosciences/Microbe Formulas
2023.09 - Current
Project Manager
CellCore Biosciences/Microbe Formulas
2022.02 - 2023.09
Shipping Specialist
CellCore Biosciences/Microbe Formulas
2021.11 - 2022.02
Product Specialist
CellCore Biosciences/Microbe Formulas
2021.04 - 2021.10
Sales Specialist
Apple
2017.10 - 2020.04
Business Administration BS -
Boise State University
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