Experienced Brand Manager adept at devising and executing successful marketing plans and brand strategies. Utilizes consumer insights to drive customer loyalty and brand recognition with creative strategies.
Overview
6
6
years of professional experience
Work History
Assistant Brand Manager
CellCore Biosciences/Microbe Formulas
09.2023 - Current
Managed and oversaw creative projects to drive quality, accuracy and deadline management.
Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
Project Manager
CellCore Biosciences/Microbe Formulas
02.2022 - 09.2023
Planned, designed, and scheduled phases for large projects
Coordinated with cross-functional teams to resolve project issues and mitigate risks
Tracked project and team member performance closely to quickly intervene in mistakes or delays
Verified quality of deliverables and conformance to specifications before submitting to stakeholders.
Shipping Specialist
CellCore Biosciences/Microbe Formulas
11.2021 - 02.2022
Conducted counts and audits of inventories to identify and resolve discrepancies in records
Packed, secured, labeled and applied postage to materials to prepare items for shipment
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Product Specialist
CellCore Biosciences/Microbe Formulas
04.2021 - 10.2021
Handled customer inquiries and suggestions courteously and professionally
Answered constant flow of customer calls with minimal wait times
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Sales Specialist
Apple
10.2017 - 04.2020
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs
Provided first-rate service to all customers and potential customers
Built rapport with customers and assessed needs to make product recommendations and upsell
Demonstrated product features, answered questions and persuasively overcame objections.
Researcher at Host - Microbe Interactomics Group, Wageningen University & ResearchResearcher at Host - Microbe Interactomics Group, Wageningen University & Research