Ausha Wood
Greensboro,NC
Summary
A Finance Major and dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Training & Development Planning & Organizing Friendly, Positive Attitude Upbeat and Outgoing Attitude Attention to Detail. Always looking forward to learning and improving what I know in the field of Business and Finance.
Overview
5
5
years of professional experience
Work History
Digital Shopper
CurrentOnline, Neighborhood Walmart
08.2020 - Current
- Satisfied customers with quick, accurate service under tight deadlines.Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.Maintained positive relationships with grocery store personnel by being consistently professional and friendly.Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.Completed pickup and shopping orders for customers within local area.Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.Alerted supervisor of out-of- stock merchandise.Asked store associates for help locating missing products.Greeted customers and answered product or service questions.Secured and stored items until customer pickup.Suggested comparable products to replace out-of-stock items.Assisted teammates with daily tasks during peak periods.Scanned items when pulling from shelves to update system stock information.Listened to customer needs to identify and recommend best products and services.
Amazon Driver
Amazon
08.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Upheld high standards of professionalism and discretion when working with high-value clients.
Crew Member
McDonald's
08.2018 - 07.2020
- Wiped down tables and equipment, swept and refilled stock.Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.Packed fast food products in approved containers, cups and bags.Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.Drove team success by quickly completing assigned tasks.Upheld high standards of productivity and quality in operations.Organized and restocked supplies to support operations and team productivity.Interacted pleasantly with guests to deliver quality customer service.Took orders from patrons and input selections into store computer system.Explained current promotional information and items to patrons.Assisted management with inventory control and stock ordering.Maintained order of customer and crew member work areas.Totaled bills, accepted payments and returned change.
Education
Bachelor of Science - Finance
North Carolina A & T State University
Greensboro, NC12.2024
100 Collegiate Women
High School Diploma -
Eastern Guilford High School
Gibsonville, NC06.2020
T4 Civic Organization
Beta Club Society
Student Council
Womens Basketball Manager
Skills
- Proper Storage Procedures
- Loss Prevention Goals Monitoring
- Providing Feedback
- Product Knowledge
- Team Goals
- Sales Planning
- Sales Strategies
- Public Speaking
- Negotiation and Persuasion
- Driven and Determined
- Business Marketing
- Financial Planning
Timeline
Amazon Driver
Amazon
08.2023 - Current
Digital Shopper
CurrentOnline, Neighborhood Walmart
08.2020 - Current
Crew Member
McDonald's
08.2018 - 07.2020
Bachelor of Science - Finance
North Carolina A & T State University
100 Collegiate Women
High School Diploma -
Eastern Guilford High School
T4 Civic Organization
Beta Club Society
Student Council
Womens Basketball Manager