Aushyana Magraff
Murfreesboro,TN
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
2
2
years of professional experience
Work History
Entertainment Team Associate
Walmart
02.2023 - Current
- Providing excellent customer assistance and identifying customers needs.
- Assisting costumers with purchasing decisions whilst also helping any merchandise questions resolving customer issues and concerns
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Resolved issues quickly to maintain productivity goals.
- Promoting the company's products and services providing guidance and support to customers regarding member self-service technology that Walmart has to offer.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Drink Specialist
YiaGhee's SpecialTea's
07.2021 - 08.2023
- (Seasonal) Working in a fast place environment making specialty drinks on demand, taking orders, training new staff, and providing customer great service.
- Served high customer volumes during special events, nights, and weekends.
Crew Member
McGuire Management McDonalds
12.2021 - 02.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Education
High School Diploma -
Oakland High School
05.2024
Skills
- Team collaboration
- Quality assurance
- Cross-functional collaboration
- Creative thinking
- Problem-solving abilities
- Customer service orientation
- Task prioritization
- Conflict resolution
- Effective communication
- Critical thinking
- Active listening
Activities
Softball
References
- Amanda Dillard, GM Coach Manager (Walmart), ald008p.s05057.us@wal-mart.com
- Massiel Cruz, Assistant Manager (McDonalds), 12/01/21, 04/01/22, (615) 605-3342
- Stacey Grissom, Owner of YiaGhee's SpecialTeas, (256) 499-5877, 08/01/20, 12/01/23
Timeline
Entertainment Team Associate
Walmart
02.2023 - Current
Crew Member
McGuire Management McDonalds
12.2021 - 02.2023
Drink Specialist
YiaGhee's SpecialTea's
07.2021 - 08.2023
High School Diploma -
Oakland High School