Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Austen Brown

Charleston,IL

Summary

Highly motivated and disciplined individual with a strong background in writing, heavy equipment operation, logistics, and customer service. Seeking a challenging position where I can utilize my skills and experiences to contribute effectively, as well as educate myself on the inner workings of different work environments.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Jimmy Johns Gourmet Subs
11.2022 - 01.2024
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Thoroughly and effectively trained new personnel.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Ensured safety of all other drivers, observing posted speed limits and being intensely aware of all other vehicles and pedestrians.

Lead Store Associate

Aldi USA
09.2020 - 11.2022
  • Streamlined store operations for increased efficiency and organization through effective inventory management.
  • Increased customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
  • Maintained a positive attitude and effective work flow during periods of heavy customer presence.
  • Promoted to Lead Store Associate after 12 months as a Store Associate at the Mattoon Location.

Heavy Equipment Operator

Illinois Army National Guard
11.2017 - 10.2021
  • Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
  • Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
  • Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
  • Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.
  • Achieved the rank of Corporal; received Army Achievement Medal for outstanding performance at annual training 2020.

Maintenance/Landscaping Worker

Tatman Village
02.2016 - 07.2018
  • Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
  • Assisted residents with odd jobs, including minor HVAC maintenance, painting, and cleaning.
  • Maintained building cleanliness and appearance daily by performing spot checks throughout the work day.
  • Performed seasonal clean-up tasks to maintain organized outdoor spaces throughout the year.

Education

No Degree - Journalism

Eastern Illinois University
Charleston, IL
12.2024

High School Diploma -

Bement High School
Bement
05.2018

Skills

  • Equipment Operation: dozers, graders, excavators, loaders, rollers, heavy truck and trailer equipped with airbrake
  • Load Balancing
  • Vehicle Maintenance
  • Cargo Handling
  • Clean MVR
  • Customer Service
  • Map Reading and Navigation Skills
  • Defensive Driver Training
  • Moderate Spanish Language Proficiency
  • Pallet Jack Operation
  • Exceptional Writing/Typing Ability (75 wpm)
  • Expert Vocabulary

Additional Information

I currently live in Charleston, IL. When my lease is up in July, I will be moving to the Champaign/Urbana/Savoy area. I enjoy writing and playing music in my free time.

Timeline

Delivery Driver

Jimmy Johns Gourmet Subs
11.2022 - 01.2024

Lead Store Associate

Aldi USA
09.2020 - 11.2022

Heavy Equipment Operator

Illinois Army National Guard
11.2017 - 10.2021

Maintenance/Landscaping Worker

Tatman Village
02.2016 - 07.2018

No Degree - Journalism

Eastern Illinois University

High School Diploma -

Bement High School
Austen Brown