Austen Brown
Charleston,IL
Summary
Highly motivated and disciplined individual with a strong background in writing, heavy equipment operation, logistics, and customer service. Seeking a challenging position where I can utilize my skills and experiences to contribute effectively, as well as educate myself on the inner workings of different work environments.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Jimmy Johns Gourmet Subs
11.2022 - 01.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Thoroughly and effectively trained new personnel.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured safety of all other drivers, observing posted speed limits and being intensely aware of all other vehicles and pedestrians.
Lead Store Associate
Aldi USA
09.2020 - 11.2022
- Streamlined store operations for increased efficiency and organization through effective inventory management.
- Increased customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
- Maintained a positive attitude and effective work flow during periods of heavy customer presence.
- Promoted to Lead Store Associate after 12 months as a Store Associate at the Mattoon Location.
Heavy Equipment Operator
Illinois Army National Guard
11.2017 - 10.2021
- Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
- Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.
- Achieved the rank of Corporal; received Army Achievement Medal for outstanding performance at annual training 2020.
Maintenance/Landscaping Worker
Tatman Village
02.2016 - 07.2018
- Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
- Assisted residents with odd jobs, including minor HVAC maintenance, painting, and cleaning.
- Maintained building cleanliness and appearance daily by performing spot checks throughout the work day.
- Performed seasonal clean-up tasks to maintain organized outdoor spaces throughout the year.
Education
No Degree - Journalism
Eastern Illinois University
Charleston, IL12.2024
High School Diploma -
Bement High School
Bement05.2018
Skills
- Equipment Operation: dozers, graders, excavators, loaders, rollers, heavy truck and trailer equipped with airbrake
- Load Balancing
- Vehicle Maintenance
- Cargo Handling
- Clean MVR
- Customer Service
- Map Reading and Navigation Skills
- Defensive Driver Training
- Moderate Spanish Language Proficiency
- Pallet Jack Operation
- Exceptional Writing/Typing Ability (75 wpm)
- Expert Vocabulary
Additional Information
I currently live in Charleston, IL. When my lease is up in July, I will be moving to the Champaign/Urbana/Savoy area. I enjoy writing and playing music in my free time.
Timeline
Delivery Driver
Jimmy Johns Gourmet Subs
11.2022 - 01.2024
Lead Store Associate
Aldi USA
09.2020 - 11.2022
Heavy Equipment Operator
Illinois Army National Guard
11.2017 - 10.2021
Maintenance/Landscaping Worker
Tatman Village
02.2016 - 07.2018
No Degree - Journalism
Eastern Illinois University
High School Diploma -
Bement High School