Austen Cooper
Ironton,Ohio
Summary
Motivated and health-conscious individual committed to personal and professional growth, with a strong focus on increasing income and supporting family needs. Proven reliability and dependability as a dedicated delivery driver, adept at efficiently transporting food and supplies to various customer locations. Recognized for a strong work ethic, keen attention to detail, and the ability to make sound judgments in fast-paced environments. Eager to contribute as a valuable asset to the team while continuously learning and adapting to new challenges.
Overview
9
9
years of professional experience
Work History
Welder
CENERGY
Milton, WV
03.2021 - 12.2025
- Conducted quality inspections to ensure compliance with industry standards and specifications.
- Maintained welding equipment and tools to ensure optimal performance and safety standards.
- Welded in flat, horizontal, vertical, and overhead positions.
Weatherization Technician
Lawrence County Community Action
Ironton, OH
06.2017 - 03.2021
- Checked air ducts and ventilation openings for proper seals to increase both cooling and heating efficiency.
- Wrapped air ducts using duct tape insulation materials to reduce heat lost and enhance system effectiveness.
- Spoke to customers about available products and services which could help conserve energy or water and save money on utility bills.
- Determined air leakage amount in buildings using blower door machine.
- Installed and sealed air ducts, combustion air openings or ventilation openings to improve heating and cooling efficiency.
- Suggested ways to weatherize homes against extreme cold, wind and heat and improve overall energy efficiency.
- Got in touch with prospective customers such as owners of local homes and businesses to schedule appointments for project consultations.
- Promoted exemplary safety measures by following ideal protocols when operating power tools and machinery.
- Tested and diagnosed airflow systems using furnace efficiency analysis equipment.
- Identified building areas with opportunities for improvement by conducting in-depth weatherization inspections.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Served customers in friendly, efficient manner following outlined steps of service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked closely with managers to maintain optimum levels of communication to effectively and efficiently complete projects.
- Collaborated with management to achieve needed results.
- Carried out day-day-day duties accurately and efficiently.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Maintained excellent attendance record, consistently arriving to work on time.
- Created plans and communicated deadlines to ensure projects were completed on time.
Food Delivery Driver
Coal Grove Giovanni's
Coal Grove, OH
01.2019 - 12.2019
- Logged hours, mileage and order-related activities with company's app to maintain detailed records.
- Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
- Anticipated customers' questions and complaints and skillfully handled any concerns.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Drove as many as 200 miles over 8 hour and consistently achieved high customer satisfaction ratings.
- Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
- Secured food to prevent loss and maintain freshness during transport.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
- Served customers promptly by efficiently collecting and delivering as many as 12 orders per hour.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
- Maintained consistent on-time delivery record with 95% of all orders arriving ahead of schedule.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Collected up to $500.00 in payments for completed deliveries and services daily.
- Complied with all truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Recorded each delivery using proper paperwork before leaving warehouse.
- Inspected load security and checked for any damages.
- Loaded truck and properly secured items to prevent damage for over hundreds of deliveries.
- Planned delivery routes and most efficient methods of distribution.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Updated routes based on weather and road conditions in real time to decrease delivery times by 25%.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Fostered positive working relationships with customers by responding to questions and concerns.
- Reviewed routes and expected delivery time frames to determine order of deliveries.
- Refilled truck after completing deliveries to return in ready-to-use condition.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Successfully avoided time delivery delays by carefully planning best routes.
- Accurately recorded delivery, payment and route information using apple software
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Safely loaded and unloaded hundreds of pounds of food and cleaning hazardous material without incident.
- Completed routine maintenance on truck to keep in working order, including fueling and recharging batteries.
- Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
Education
High School Diploma -
Collins Career Center
11627 State Route 243 Chesapeake Ohio 4561904-2017
CDL - CDL Class A Hazmat, Tankers, Double&triple Twix
Collins Career Center Commercial Driving School
South Point, OH02-2026
Skills
- Hand and power tool operation
- Energy efficiency home standard
- Heating and ventilation repairs
- Materials coordination
- Duct insulation
- Reading comprehension
- Teamwork
- Written Communication
- Troubleshooting
- GPS navigation
- Two-wheeler operation
- Attention to detail
Timeline
Welder
CENERGY
03.2021 - 12.2025
Food Delivery Driver
Coal Grove Giovanni's
01.2019 - 12.2019
Weatherization Technician
Lawrence County Community Action
06.2017 - 03.2021
High School Diploma -
Collins Career Center
CDL - CDL Class A Hazmat, Tankers, Double&triple Twix
Collins Career Center Commercial Driving School