AUSTEN LABASIK
Las Vegas
Summary
Manager with extensive knowledge in Food & Beverage. Well versed in daily operation, staffing, scheduling, organization and improving morale. US Army veteran with strong leadership traits that were instilled through 8 years of service.
Overview
17
17
years of professional experience
Work History
General Manager
Nine Fine Irishmen/MGM Resorts
05.2022 - Current
- Refresh and rebuild of spirits and cocktail menu 2023/2024.
- Recipient of the Emerging Leader Award Sept. 2022.
- Training and development of management team.
- Partner with Executive Chef and chef team on new menu rollout and items added.
- Partner with other casino departments to ensure proper operation.
- Partner with LR, HR, and ER to ensure team issues are solved.
- Team member training and knowledge building for spirits coordinated through partner distributors.
- Budget and P&L management.
Assistant General Manager
Buffalo Wild Wings
07.2017 - 05.2022
- Served as Bar Manager, Service Manager, and AGM between 3 high volume Buffalo wild wings. Two being on the Las Vegas Strip.
- Inventory and cost control.
- Motivated and led team members to work together to achieve goals and to assist in mentoring in career ambition. Kept up with motivation and sales with the covid pandemic assisting TMs and keeping everyone in good spirits.
Server/Bartender
Buffalo Wild Wings
05.2016 - 07.2017
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
- Aloha point of sale proficiency.
- Assisted in cleanliness in all servers areas to maintain the "A" Rating by SNHD.
- Wing certified trainer for serving and bartender position. Training people for success.
Manager
Outback Steakhouse
08.2016 - 02.2017
- Scheduling and Hiring manager for strip store location.
- FOH and BOH proficiency in operations and daily prep.
- Set up coaching system to foster a stronger work environment.
- Simplified inventory and ordering system through complete reorganization.
- Set up daily contests, drinks of the day, and long running contests to improve morale.
Asst. Beverage Manager
Aria Resort and Casino
08.2014 - 04.2016
- Direct Supervision of 200+ employees across three shifts.
- Payroll, scheduling, and discipline responsibilities for employees in a union environment.
- Coached employees to better themselves with various upcoming classes and helping set up seminars given by liquor distributers.
- Direct customer contact for any beverage or service related issues.
- Working with other casino departments(Warehouse, casino hosts, pit bosses, engineers, restaurant managers, etc.) on a daily basis to maintain service standards.
- Zarkana Showroom lead for monthly P&L and cost control.
- Trained all new managers in day to day operation.
- Created Manager and staff training programs.
- Trained all new managers on daily operation.
- Overall supervision and operation of 13 bars.
Operations NCO/Sergeant
United States Army
08.2007 - 12.2014
- Served in Schweinfurt, Germany, Forward Afghanistan and Las Vegas, NV
- Training and Mentoring Soldiers at a Platoon and Company level of operation.
- Planned and executed Company and Battalion level operations in a garrison and combat environment.
- In charge of a training room and had direct supervision over a platoon sized element.
- Trusted with tasks normally given to officers and implemented procedures that are still being used today.
- Planned and developed pre deployment training including setting up ranges and preparing staff for combat operations.
- Used knowledge to train a newly formed unit in deployment operations as well as basic soldiering tasks.
Education
Bachelor of Science - Organizational Leadership
National University
06.2024
High School Diploma - Leadership
Las Vegas High School
Las Vegas Vegas, NVSkills
- Army Leadership
- Mentoring, Coaching and Cost control
- Customer service and satisfaction
- Staff training Inventory
- Kronos timekeeper system, Micros, Aloha, POSI, Hotschedules, PFG and Infogenesis POS system proficiency
- Microsoft Office proficiency
- Strong multitasking ability
Skills
Army, Basic, Coaching, Cost control, Criminal Justice, customer satisfaction, Customer service, Staff training, fast, Inventory, Kronos, Leadership, Mentoring, Micros, Microsoft Office, Multitasking, Payroll, POS, scheduling, seminars, servers, Supervision
Timeline
General Manager
Nine Fine Irishmen/MGM Resorts
05.2022 - Current
Assistant General Manager
Buffalo Wild Wings
07.2017 - 05.2022
Manager
Outback Steakhouse
08.2016 - 02.2017
Server/Bartender
Buffalo Wild Wings
05.2016 - 07.2017
Asst. Beverage Manager
Aria Resort and Casino
08.2014 - 04.2016
Operations NCO/Sergeant
United States Army
08.2007 - 12.2014
Bachelor of Science - Organizational Leadership
National University
High School Diploma - Leadership
Las Vegas High School
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