Dedicated and results-driven professional with 18 years of experience in customer service and business management. Proven track record of enhancing customer satisfaction, optimizing operational processes, and driving business growth. Skilled in team leadership, strategic planning, and relationship management, with a strong ability to analyze challenges and implement effective solutions. Eager to leverage extensive experience in a new role that fosters collaboration and innovation to deliver exceptional service and achieve organizational goals.
Business growth and retention
Multitasking
Account Management
Business Development
Progress Reporting
Account development
Revenue Generation
Logistics Coordination
Customer Service
Problem-Solving
Time Management
Attention to Detail
In 2009 and 2011, I participated in missionary work in Nepal, focusing on both construction and community support. My primary responsibilities included:
Through these experiences, I contributed to improving living conditions and enhancing the quality of life for many children while deepening my understanding of Nepali culture and community.