Summary
Overview
Work History
Education
Skills
Personal Information
Community Service
Affiliations
Certification
Timeline
Generic

Austin Amos

North East,MD

Summary

Dependable Leader with expertise in leading teams in food preparation in fast-paced settings. Team-minded professional and knowledgeable in food safety, presentation and stock management. Efficient multitasker with talents in recipe management and development.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Culinary Lead

Great Wolf Lodge
03.2024 - Current
  • Development of allergen books lodge wide.
  • Collaborated with the front-of-house team to ensure seamless service during busy periods and special events.
  • Mentored new pack members, providing ongoing training and guidance to improve their culinary skills and knowledge.
  • Maintained proper storage, prep and service procedures and maintained equipment and workspaces to drive sanitary conditions.
  • Maintained strict adherence to local health codes and regulations, ensuring the safety of both customers and staff members through diligent oversight of food preparation processes.
  • Optimized labor allocation processes by developing weekly schedules that balanced employee needs with business demands during peak hours.
  • Strengthened team morale through open communication channels, regular feedback sessions, and collaborative problem-solving strategies.
  • Assisted in the design of kitchen layout upgrades for improved workflow efficiency and optimal equipment placement.
  • Evaluated performance metrics to identify areas for improvement within both kitchen operations and individual staff member contributions.
  • Supported team to reach common goals.
  • Established day's priorities and delegated tasks, taking into account daily events, business levels and forecasts.
  • Anticipated guest's needs and responded to and acknowledged guests and resolved concerns.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Cook

Great Wolf Lodge
05.2023 - 03.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Communicated closely with servers to fully understand special orders for customers.


Family Restaurant Manager/Cook/Prep Cook

Spready Oak Country Cafe
08.2014 - 05.2023
  • Maintained levels of inventory to ensure restaurant has necessary product needed to operate.
  • Reviewed menus and analyzed recipes to assess labor and overhead costs.
  • Scheduled and received deliveries and verified goods received against paperwork.
  • Oversees day to day operations.
  • Preparing, cooking, and presenting food for restaurant and catering service
  • Adherers to all heath department codes and regulations.
  • Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
  • Assisted in development and implementation of new menus to offer variety and options to customers.

Concession Stand Worker

Ravens Concession
09.2014 - 02.2018
  • Served food and beverages in correct portions to manage consistency
  • Prepared food and beverage items using proper procedures and sanitation guidelines
  • Wrapped sandwiches, hot entrees and desserts for serving or for takeout
  • Prepared daily food items and cooked simple foods and beverages, such as sandwiches, salads, soups, pizza, and coffee, using proper safety precautions and sanitary measures.
  • Adhered to health and safety regulations, maintaining proper food handling practices at all times.
  • Maintained clean, organized workspace according to operational standards.
  • Maintained high standards of customer service in high-volume, fast-paced operations.

Education

Associate in Applied Science (A.A.S.) - Culinary Arts

Delaware Technical Community College
Delaware, DE
05.2020

Skills

  • Food Preparation and Safety
  • Labor and Food Cost Control
  • Inventory Control
  • Purchasing and Cost Control
  • Culinary Arts Education
  • Teamwork and Collaboration
  • Maintain Food Safety
  • Menu Pricing and Writing
  • Managing Deliveries
  • Catering Services
  • Food Handler Certification

Personal Information

Title: Family Restaurant Manager/Cook/Prep Cook

Community Service

Percussion Technician, Rising Sun Tiger Marching Band, North East, Maryland, MD, 07/01/16, Present, Coordinate front ensemble., Build props., Work with band member on technique.

Affiliations

  • American Culinary Federation

Certification

  • ServSafe Food Handler License - 4/2023-4/2026
  • ServSafe Allergens License - 5/2023-5/2026
  • ServSafe Manager License - 5/2024-5/2029
  • ServSafe Alcohol-5/2024


Timeline

Culinary Lead

Great Wolf Lodge
03.2024 - Current

Cook

Great Wolf Lodge
05.2023 - 03.2024

Concession Stand Worker

Ravens Concession
09.2014 - 02.2018

Family Restaurant Manager/Cook/Prep Cook

Spready Oak Country Cafe
08.2014 - 05.2023

Associate in Applied Science (A.A.S.) - Culinary Arts

Delaware Technical Community College

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